Customer reviews from Samsung US
Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
250
4 Stars
31
3 Stars
7
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
122 out of
128)
Customer Reviews for Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Time to wait?
on October 14, 2025
Posted by: JesseG
[This review was collected as part of a promotion.] This TV was purchased to be the main TV as a household. Excited that it was a smart TV but that’s where it ended. Besides having a great picture quality that’s where it stops when using a TV app you need time and patience because it is always buffering the work around for this is I used a fire stick directly for the TV. This is the only TV or electronic product in the household that has an issue maintaining connectivity to the Internet, I would not purchase this TV again.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
JesseG,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG did it again!!!
on January 23, 2026
Posted by: CRASH_2600
from San Antonio, Texas
I was skeptical about buying a tv at this price. If you are in the market for a new tv, this is definitely the one you want to buy. The picture, contrast, quality, color, is on point. I had my tv mounted so it looks even better. SAMSUNG really came through with this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
the worst
on May 2, 2026
Posted by: no name
worst but most expensive TV I ever purchased to this time.
Response from Samsung USBy Samsung Specialist, May 4, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv for kids
on April 16, 2025
Posted by: Kuur44
[This review was collected as part of a promotion.] My tv is so great i use it as everything , tv , ipad , gaming consol i have my remote on my phone and every app from my phone is conected to it . Parental controle is easy to use , i feel safe with my Kids using it alone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on April 24, 2025
Posted by: Spinellaje
from Rocklin
[This review was collected as part of a promotion.] Wow! The picture and sound quality are absolutely amazing. Thanks to the Quantum Matrix Technology your shows and movies will look better than ever - images are sharp and the contrast is unmatched! From the news to cartoons, the colors are vibrant and smooth. As for darker shows, the HDR Brightness Optimizer allows details to be defined even in the darkest of images. The AI processor elevates the TV even more, ensuring your picture and sound will be unmatched! I couldn’t imagine a better TV at this price point. This replaced a 5 year old TV and the difference is incredible. It was so easy to set up and easily connected to other devices! Our old remote connected which is great for us as our little ones are constantly losing the remote! I love the wallpaper feature. I would highly recommend this TV
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Everything you need at a great price
on April 29, 2025
Posted by: SpinellaA
from Rocklin
[This review was collected as part of a promotion.] This TV has all the bells and whistles you could possibly need but at a great price. The sound is unmatched, it features Object Tracking Sound Lite and Q-symphony. So the sound is seamless from scene to scene, I no longer find myself turning the volume up and down every few minutes. The picture quality is superb. We watch a lot of sports, and a previous problem was lagging. This TV features Motion Xcelerator Turbot+ which aids to keep lag to a minimum while providing exceptional clarity.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This is great for a variety of viewing options.
on April 30, 2025
Posted by: Thelivingroom
[This review was collected as part of a promotion.] Used for gaming, streaming, movies, and sports. My house is the place to be for 4K events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A stunning upgrade
on May 2, 2025
Posted by: Veynzho
from Northglenn
[This review was collected as part of a promotion.] I’ve been using the Samsung 55” Neo QLED QN70F for about a week now, and honestly, it’s been a fantastic upgrade to my living room. The picture quality is stunning — the colors are vibrant, blacks are deep, and the level of detail in 4K is really impressive, whether I’m watching movies, sports, or playing games. The Neo QLED technology really lives up to the hype.
What stood out to me is the Vision AI feature. At first, I thought it was just another gimmick, but it actually does a great job of adjusting the picture and sound based on what’s on screen and the room’s lighting. It makes the whole experience feel more immersive without me having to tinker with the settings all the time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders