Customer reviews from Samsung US
Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
250
4 Stars
31
3 Stars
7
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
122 out of
128)
Customer Reviews for Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
TV is poorly made and Samsung support is pathetic
on May 20, 2026
Posted by: RichP8
from Jackson, NC
[This review was collected as part of a promotion.] The TV was purchased and installed in December 2025 . At the end of April/beginning of May 2026 it would not even come on . Nothing… No sound, no picture, nothing. When I contacted Samsung for assistance They defaulted to "Well it only has a 90 day warranty because you have it sitting in a business ."
The TV sits In my office where I am a NC Veteran Service Officer (VSO) and purchased it with hard to acquire grant money to be able to show instructional videos and assistance videos to disabled veterans that I serve. It's not used every day, it's not left on, it just gets turned on a couple of days a week. This is a pathetic response from a company like Samsung .
I personally own seven Samsung TVs throughout my house, my garage, and my RV . I am now considering throwing them all out and going to buy Vizio or LG TVs … Or some other brand .
Whether the TV sits in my home or whether it sits in my office does not matter . My office is not a combat zone and we're not out at the racetrack driving the TV around the track to abuse it in anyway . This is a totally unacceptable response from Samsung and an indication of their Failed support system for customers.
The TV sits In my office where I am a NC Veteran Service Officer (VSO) and purchased it with hard to acquire grant money to be able to show instructional videos and assistance videos to disabled veterans that I serve. It's not used every day, it's not left on, it just gets turned on a couple of days a week. This is a pathetic response from a company like Samsung .
I personally own seven Samsung TVs throughout my house, my garage, and my RV . I am now considering throwing them all out and going to buy Vizio or LG TVs … Or some other brand .
Whether the TV sits in my home or whether it sits in my office does not matter . My office is not a combat zone and we're not out at the racetrack driving the TV around the track to abuse it in anyway . This is a totally unacceptable response from Samsung and an indication of their Failed support system for customers.
A Very Dissatisfied Customer,
Rich Pait
TV Model: QN75QN70FAF
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV I ever bought
on May 20, 2026
Posted by: AtheBee
[This review was collected as part of a promotion.] This TV is State of the art . The contrast and resolution is really great. Everything is perfect. I would recommend this TV to my family and friends. It’s the best TV I ever bought and thumbs up to the Samsung plus that’s installed on the TV. It really was a very nice purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT VIEWING TV
on May 20, 2026
Posted by: Anita
[This review was collected as part of a promotion.] The 65 inch tv is very bright and sharp. I love the tv's quality. I looked at a lot of tv's that day and chose this one, The contrast is also amazing. The vibrancy s very nice,
Written by a customer while visiting Samsung US
Customer Rating
5
One fantastic TV
on May 20, 2026
Posted by: Marty
[This review was collected as part of a promotion.] The Tv is brighter then previous ones the vibrancy of the colors is off the charts
Written by a customer while visiting Samsung US
Customer Rating
2
Black outs
on May 20, 2026
Posted by: Drew
[This review was collected as part of a promotion.] My tv has issues. When I'm watching tv it goes black for a few seconds and then back on. Very frustrating.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Nice tv
on May 20, 2026
Posted by: Jblack773
[This review was collected as part of a promotion.] It looks good, just wish the os/ Home Screen was more responsive.
Written by a customer while visiting Samsung US
Customer Rating
5
QLED by Samsung equals perfection
on May 20, 2026
Posted by: Rookie
[This review was collected as part of a promotion.] Depth, Quality, Brightness, Resolution, AI, Clarity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Yet
on May 20, 2026
Posted by: J Dub
from Texas
[This review was collected as part of a promotion.] Best color of any TV I have owned. Samsung hit a home run with this product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US