Customer reviews from Samsung US
Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
250
4 Stars
31
3 Stars
7
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
122 out of
128)
Customer Reviews for Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great Picture
on February 20, 2026
Posted by: Zrx1
[This review was collected as part of a promotion.] Great picture! Great sound, would recommend Samsung Brand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Midrange TV
on February 21, 2026
Posted by: badams214
from Converse,TX
[This review was collected as part of a promotion.] Bought this tv as a house warming gift. This was a great purchase. Recipient loves everthing about the tv.. Picture claity and color vibrancy are excellent. It's bright and the AI feature is useful. Perfect for her space!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on February 21, 2026
Posted by: Jkpn
from Texas
[This review was collected as part of a promotion.] I’ve been extremely happy with my Samsung 75” TV. The picture quality is outstanding—colors are vibrant, blacks are deep, and everything looks incredibly sharp, especially when watching movies and sports. The large screen size really makes it feel like a home theater experience. The smart features are smooth and easy to use, and apps load quickly without lag. Overall, it’s a great TV that looks premium, performs flawlessly, and has been a fantastic addition to my home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on February 21, 2026
Posted by: dannydaly71
from Superior, WI.
[This review was collected as part of a promotion.] Excellant and stunning, would definately get another one
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 24, 2026
Posted by: 40 cal
[This review was collected as part of a promotion.] Good service and the product was in good condition
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on February 24, 2026
Posted by: Malibu65
[This review was collected as part of a promotion.] This tv has excellent quality. Great color and is so clear.
Written by a customer while visiting Samsung US
Customer Rating
3
The audio is poor and not as clear as I thought it
on February 24, 2026
Posted by: Sgonzare
[This review was collected as part of a promotion.] It's not as clear as I thought it would be, and the audio is poor. apart from the fact that the co process
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, February 25, 2026
Sgonzare,
Thank you for choosing Samsung’s QN70F TV and for sharing your feedback on the sound quality. To ensure you're getting the latest sound performance improvements, we recommend checking for any available firmware updates: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations after updating, there are several settings that can be customized to better suit your preferences:
• Sound Mode & Expert Settings: Choose from preset Sound Modes or manually adjust bass, treble, and balance to better suit your preferences. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Mode or Expert Settings
• AI Mode: Enable AI Mode to let your TV intelligently optimize sound based on your environment and content. This includes features like:
o Adaptive Sound: Analyzes room acoustics and content in real time
o Adaptive Volume: Maintains a consistent volume level over time
o Active Voice Amplifier: Enhances dialogue when ambient noise is detected
• Auto Volume: Helps stabilize volume when switching channels or input sources: Settings > Sound > Expert Settings > Auto Volume > On
If you're looking to enhance your overall audio experience, consider adding a Samsung S- or Q-Series Soundbar (such as the HW-xxx). These models feature Q-Symphony, which allows the TV and soundbar speakers to work together for an immersive, 3D audio experience.
For help with sound adjustments or choosing a soundbar to complement your setup, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for choosing Samsung’s QN70F TV and for sharing your feedback on the sound quality. To ensure you're getting the latest sound performance improvements, we recommend checking for any available firmware updates: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations after updating, there are several settings that can be customized to better suit your preferences:
• Sound Mode & Expert Settings: Choose from preset Sound Modes or manually adjust bass, treble, and balance to better suit your preferences. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Mode or Expert Settings
• AI Mode: Enable AI Mode to let your TV intelligently optimize sound based on your environment and content. This includes features like:
o Adaptive Sound: Analyzes room acoustics and content in real time
o Adaptive Volume: Maintains a consistent volume level over time
o Active Voice Amplifier: Enhances dialogue when ambient noise is detected
• Auto Volume: Helps stabilize volume when switching channels or input sources: Settings > Sound > Expert Settings > Auto Volume > On
If you're looking to enhance your overall audio experience, consider adding a Samsung S- or Q-Series Soundbar (such as the HW-xxx). These models feature Q-Symphony, which allows the TV and soundbar speakers to work together for an immersive, 3D audio experience.
For help with sound adjustments or choosing a soundbar to complement your setup, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
good quality
on February 26, 2026
Posted by: kevpkos
[This review was collected as part of a promotion.] Good upgrade from my crystalhd tv without breaking the bank
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US