Customer reviews from Samsung US
Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
250
4 Stars
31
3 Stars
7
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
122 out of
128)
Customer Reviews for Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
It is a beautiful TV but a few Samsung glitches
on October 14, 2025
Posted by: Shakers
[This review was collected as part of a promotion.] It is a very similar tv to the one that stopped working but for some reason, it is more difficult to navigate than our last one. Almost every time we turn it on it has to do a network check. Downloading apps is also a challenge. Everything wants to default to Samsung plus. I don't like that at all. Other than that it has a beautiful picture and is still working.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Constantly losing HDMI connection to home theater
on October 14, 2025
Posted by: UnhappyCustomer
[This review was collected as part of a promotion.] This TV constantly loses its connect ion to my Denon home theater received. The only way to bring back the connection is to reset the TV back to factory settings. This is EXTREMELY annoying. The longest period a between reset a is perhaps three days. Some times I must reset to factory settings three times in succession before the connection is regained. Now, to make things even worse, the wonderful “Launch AI” message appear a while the factory down load is in progress- which me and that I list begin the down load process all over again, because AI kills the download.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
UnhappyCustomer,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture
on October 14, 2025
Posted by: Cabreras
[This review was collected as part of a promotion.] Good picture and quick response when using the remote, but found thatwhen viewing dark scenes it's Lil dark and hard to make out the picture ( not all the time). And it's both movies and TV shows.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent view in sport and movie mode.
on October 14, 2025
Posted by: Lindolo500
[This review was collected as part of a promotion.] We normal use this for movies and sport. Excellent pictures and images. You can see everything clear and loud from every corner in the living room and dinnig room also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on October 15, 2025
Posted by: Candyship
[This review was collected as part of a promotion.] I prefer this one because its sister is not too expensive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Spectacular quality when watching old westerns
on October 17, 2025
Posted by: DomFig
[This review was collected as part of a promotion.] The overall tv for the size has a lot of features perfect for xbox series x the difference is completely noticeable from being only able to stream 60 frames to maxing out at 4k with 120 frames per sec.. feel like your completely immersed into whatever playing or streaming with the new neo model the colors are astonishing to say the least when watching 50s westerns no borders perfect... the slight gripe is with connecting right away to a xbox with only the tv remote being connected. Noted that also it would have a power issue to where it turns on everything fine but then it doesn't register the xbox controller being connected to only the xbox and not on the tv. Will update again if issues occur
Value
4
Response from Samsung USBy Samsung Specialist, October 20, 2025
DomFig,
Thank you for your review. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). If you’d like your externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is enabled. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = ON.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for your review. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). If you’d like your externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is enabled. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = ON.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on October 18, 2025
Posted by: Marcolobo
[This review was collected as part of a promotion.] In general this is a very nice tv for the price I got more then I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on October 20, 2025
Posted by: CM6485
[This review was collected as part of a promotion.] EXTREMELY SATISFIED WITH THIS MODEL AND ALL OF ITS FEATURES
Value
5
Written by a customer while visiting Samsung US