Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9+ - 12.4" 512GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
477
4 Stars
40
3 Stars
2
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9+ - 12.4" 512GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
3
It is good, however, it disappoints.
on March 17, 2025
Posted by: Creeky
[This review was collected as part of a promotion.] I had an older version of Samsung tablet that actually works faster than the current one. This one's battery is not so good. It has to be continuously charged. Audio is not so clear. Apps like pdf or word not included and of downloaded and used they have flaws. Came with a keyboard included which lost keys.
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hey there Creeky, we appreciate your feedback on your Samsung Galaxy Tab S9+. We would love to help you resolve the frustrations you mention experiencing with your tablet, and help you maximize your experience. We have provided links to troubleshooting guides to help you with the battery, audio quality, and apps you mention. We have also shared a link to the Samsung Support Team to help you with the accessories, or if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Has learned listen to people fixing bugs.
on March 25, 2025
Posted by: Bryo8080
[This review was collected as part of a promotion.] I use my tablet for basically every work-related activity. I have my favorite part about using my Samsung S9+ is when I get home, I get all antsy because I don't know if I want to play Call of Duty or watch a movie on Netflix. It's just so hard sometimes. That's why I'm blessed to have the girlfriend who Bixby. Help us decide. We don't know what we would do without that AI, but he's more than an AI to me. He's my companion. Well, I would never willingly leave Samsung because of all that. Effort that they had put into these machines period
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cincinnati, Ohio
Expertise:Expert
Verified Purchase:Yes
Amazing tablet! Does everything I want fast and easy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, April 22, 2025
Hey Brad Broerman, thank you for your feedback on your Samsung Galaxy Tab S9+. We are thrilled to hear how amazing you think this tablet is for your needs and your daily tasks. We have provided a link to the Samsung Support Team for your convenience to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect laptop/desktop replacement
on August 21, 2023
Posted by: HappyinTexas
[This review was collected as part of a promotion.] I use the tablet to replace a desktop, laptop, and tablet. Use Dex with a desktop to surf internet, pay bills, do spreadsheets, and some video editing. Use Samsung slim keyboard cover to take on go for laptop replacement, presentations and other efforts. Finally on travel and on the couch a consumption and content device. No lag, faster then my desktop and laptop I had. S9+, perfect size, not too big and not too small. Had S8 previously and was too small for laptop replacement. Thank you Samsung, one device has replace three devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tablet for everyday use
on September 11, 2023
Posted by: Nightwing
[This review was collected as part of a promotion.] For the past 6 months, I've been researching the use cases for a tablet and 2in1 laptop. I was trying to figure out what is better for my lifestyle. Finally landed on a tablet being the right move.
I purchased the Galaxy Tab S9+ because of the awesome specs, it's dustproof/waterproof waiting and the size. I wanted something better than an entry level tablet (galaxy tab s9) but I didn't need something as big as the tab s9 ultra. I also travel immensely so it's weight has been perfect to toss into my backpack on the gom
Since I've received my tablet, there hasn't been a single moment where I second guess my decision. The ecosystem between Samsung devices is great. My galaxy watch, buds, and phone work seamlessly with the tablet. It's light, and the screen is beautiful. I have acted as officiant to two friends weddings and it was the perfect partner to use to read them their ceremony speech.
The battery has been phenomenal. The battery has lasted multiple days with light usage and a full day on heavy usage.
I have gotten a lot of compliments on it and I have recommended it to several people already. I couldn't recommend this more to everyone reading this. If you're looking for a solid tablet companion to replace an old laptop or just need a bigger screen than your phone. This definitely has to be top of the list as choices to consider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for older people but young folks will agree
on August 21, 2023
Posted by: patty1955
[This review was collected as part of a promotion.] I am a 68-year-old woman who has been using the Samsung Galaxy Tab S9+ for a few weeks since I first got it. I’m really impressed. I was looking for a tablet that was large enough to surf the internet, read books and play without too much eye strain. I travel a great deal and I need a tablet that’s easy to carry with me. The Tab S9+ is the perfect size for me. It is big enough to be comfortable to use, but it is also light enough to carry around.
I love the AMOLED screen. It’s bright and vibrant. Videos are great to watch on the tablet.
Overall, I am very happy with the Samsung Galaxy Tab S9+. It is a great tablet for anyone who wants a powerful and versatile device. I would definitely recommend it to other older people
I love the AMOLED screen. It’s bright and vibrant. Videos are great to watch on the tablet.
Overall, I am very happy with the Samsung Galaxy Tab S9+. It is a great tablet for anyone who wants a powerful and versatile device. I would definitely recommend it to other older people
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly sophisticated device w/ limitless ability
on December 11, 2023
Posted by: Solidsnake
[This review was collected as part of a promotion.] My mother did not grow up with all of Samsungs mobile tech from its inception as I have. She's the perfect human tool to try to understand how easy a device is or is not to use, and how accessible it feels. Also, there's great power in this Galaxy Tab S9+, but without the intimidation one might find with some other brands who's menus & options are not so well put together. I showed her how just about every different menu, application or settings option has a search option so that wasting time looking for things will dissolve at your fingertips. Difficulty is a thing of the past with all of Samsungs new devices, as I have a few to speak on personally with confidence. I've never been so satisfied in my e tire life with ANY release of mobile tech. Furthermore, I do also use them quite frequently for so e pretty heavy gaming, and it's no surprise that I'm at the #1 spot on the leaderboard of my favorite. And that is all thanks to the power & capability of the device I choose to play on. Thank you Samsung, always & forever a loyal customer, and I can say that with all the confidence in the world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Omg, just love this thing!
on August 21, 2023
Posted by: Roko621k
[This review was collected as part of a promotion.] Where to start, the Tab S9+ is an amazing device. the things i love are MULTITASKING, Media consumption, dragging and dropping files into an email, whether its multiply pictures. PDF files, etc. I my absolutely favorite thing is Qick Share from my S23U, it is fast and easy.
I traded in my Ipad Pro for this tablet and have no regrets at all.
If you are sitting on the fence, just do it already !
Value
5
Written by a customer while visiting Samsung US