Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9+ - 12.4" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.8
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
61
4 Stars
12
3 Stars
2
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
60 out of
61)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9+ - 12.4" 256GB - Wi-Fi - with S-Pen - Graphite
Posted by: GreatMe
from California
Expertise:Intermediate
Verified Purchase:Yes
i didn't open it yet. but support is amazing. the system of work is amazing. everything fast, clear, and very polite. the product itself i didn't open yet. i can say they promised me send a 5g unlock version. but in website it is called (Wi Fi), kind of unclear make me worry honestly. but i have S9 wifi second tablet, the dex it self not super but head above phone. tablet itself small pc, just some apps and browsers not so good finalized to be very comfortable. but experience almost replaces pc, just some apps very limited in android compared to same windows apps.
Written by a customer while visiting Samsung US
Posted by: Jeff C
from KC MO
Expertise:Expert
Verified Purchase:Yes
I purchased the Tab S9+ to replace my Tab 7+. Same size screen, memory, battery and S-Pen. There is a surprisingly noticeable difference in performance. Yes the chip is obviously a newer version and while I expected a little boost in performance I wasn't expecting the battery life improvements. The S7+ was no longer getting software updates, only security updates. There were some features on my S24 phone that didn't work because of the older software on my tablet. This is a great tablet and I got a good trade in deal on my old one, it made the decision to buy much easier. I think it was a good value to upgrade, for me at least. I'm a long time Android and Samsung user and this is a great tablet with a beautiful screen and excellent battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Trevor
Verified Purchase:Yes
Great performance and value. I went from s5E to S7+ to S9+, all were great devices.
The S7+ with Dex was almost a laptop replacement, the S9+ definitely is.
Fast, smooth, great display and great battery life so far.
The S7+ with Dex was almost a laptop replacement, the S9+ definitely is.
Fast, smooth, great display and great battery life so far.
Written by a customer while visiting Samsung US
Posted by: Lance
Expertise:Intermediate
Verified Purchase:Yes
The display is really clear and bright. Everything runs fast and have no issues
Written by a customer while visiting Samsung US
Posted by: Francisco
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Identical to previous iterations but you're forced to buy a new case/keyboard that is suddenly scarce. It's as good as the others but with no differentiators.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, July 8, 2024
We value your feedback, Fransisco! We always strive to provide you with the best products available. With new Galaxy AI features, the S9+ has a plethora of features that will keep you hooked. Features like Circle and Search allow you to search for just about anything you see on your tablet all without switching apps using Circle to Search with Google. Love to draw or take notes by hand? The S Pen included with every Tab S9 Series device feels like a real pen, giving you a fun and innovative way to capture ideas on the fly. If you have any further comments, questions, or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Joshc
Expertise:Expert
Verified Purchase:Yes
Happy with the upgrade to the larger screen, better battery life, better fingerprint reader. I use this for media consumption and light productivity. Works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chetmo
Expertise:Intermediate
Verified Purchase:Yes
Great Tablet. Beautiful screen, perfect size. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Irresponsive Screen for S Pen Note Taking
on July 12, 2024
Posted by: Tyler
I bought it last year and I started taking note with a small dot issue on the screen. No matter how I tried to write or sketch on that dot, it would not response. As of today, July 12th, the dot becomes bigger and I struggle to take note. I never drop or damage the screen, this is the factory defect that I should have asked for a replacement when I just bought it. I will ask for a replacement or at least get it fixed with no cost. This irresponsive screen dot keeps getting bigger and bigger as less than 10 MONTHS. I don't sketch or use professional art program, just simply take note.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, July 13, 2024
Thank you for providing us with your feedback, Tyler. We aim to offer the best products and services possible. We see that you have reached out regarding your S9+. Samsung provides a 12-month limited manufacturer’s warranty on all our products. If you need to make a claim under the warranty, please contact us. Samsung also offers Samsung Care+ for eligible devices. Samsung Care+ is a total care service that covers unlimited drops, spills, and mechanical breakdowns, including Theft and Loss Coverage. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US