Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S7 - 11 - 256GB - With S Pen - Wi-Fi - Mystic Silver
Customer Rating
5
Best Tab Ywt
on January 27, 2022
Posted by: Diamond91
from Long Island, NY
Expertise:Intermediate
I'm very happy with the new tablet features. The size is great as my vision isn't as good as it once was, I'm enjoying using Samsung Notes on the tab, the screen is very responsive and taking notes is easy, I'm able to convert to text without issue. Again very happy.
I got this tablet 2 months ago and ive been loving the experience. The best thing about this tablet has to be the screen. The 120 hertz display makes it feel super smooth.
The Quick Reference Guide is crap. Poorly written, inadequate, font is light gray, unreadable, overlooks simple quick start tips such as "how to turn your tablet on" "how to connect to internet" "how to two step verify"... no online manual. Too many hoops to jump through to get it up and running, many steps have to be repeated more than once. No serial number on device. Need a second device (phone) to complete verification. It's too much work and very frustrating. Was a gift and I would have no chosen this tablet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 6, 2022
Hello Judith,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this may have caused you regarding the Quick Start guide to set up your device, as this did not meet your expectations. We understand how essential it is to keep your device up and running. Please know that we are continually improving our services, and your feedback is vital to that process.
Here is a link to a Quickstart guide to help you set up your Device: https://downloadcenter.samsung.com/content/UM/202008/20200822001007516/WIF_SM-T870U_SM-T970U_EN_IBG_Q_10.0_071020_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
i love this tablet. the combination of lightweight design and super fast speed is amazing. i can do both classwork and play on this tablet. i have been a samsung customer for phones and tablets for 10+ years, and i do not see that changing!
Love everything about this samsung tablet except the pen charger is on the bottom of the tablet and it a pain it should be on the side the next thing samsung should do is make it a 12.9 screen then i wouldbe satisfied other wise great product
A worthy flagship tablet overall with a faster processor and improved S-Pen and Dex support over previous models. However, coming from the impressively thin, lightweight Tab S5e with its amazing AMOLED display, the thicker, heavier Tab S7 with its LCD display feels like a downgrade.
I heard the S7's LCD was pretty good. Unfortunately, viewing the displays side-by-side proved it is not good enough. In my opinion, Samsung's 10–11-inch tablets peaked with the S5 and S6. Unless you really need improved pen support, slightly better performance, or a larger screen, there's currently no compelling upgrade path.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 2, 2021
Hello Mike G, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
upgraded from a tab s3 to an s7 and gotta say, way better than on paper! the s7 is smooth, fast, and ultra responsive. camera is good enough for me, but the key feature for me is the multitasking abilities and samsung dex. samsung dex capabilities are limitless and make this tab feel like a premium tablet/laptop. and the overall build deisng of the s7 just has a premium feel!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 1, 2021
Hello JamesHanson, quality is what we strive for! Glad you appreciate our work. Thank you for continuing to choose Samsung. ^Elizabeth
i bought the s7 less than a month ago. it was a little heavier than expected. the 11-in screen is larger than my last 9.7 and can sometimes be a little unwieldy. but overall i am pleased with the picture and especially the four speakers for sound when watching movies. however the s7 pen tip has already broken. it was stationary when i purchased it and now it moves around. i did not drop it or hit it against anything. still works but a little disappointed. overall i would say this is a good tablet. make sure you put battery saver on. otherwise any app or movie you watch will drain the tablet quickly.