Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S7 - 11 - 256GB - With S Pen - Wi-Fi - Mystic Silver
Average customer rating
4.8
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
726
4 Stars
102
3 Stars
11
2 Stars
2
1 Star
9
97%of customers recommend this product.
(
562 out of
577)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S7 - 11 - 256GB - With S Pen - Wi-Fi - Mystic Silver
Customer Rating
5
Very good design
on April 11, 2022
Posted by: Minicookie
from California
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Galaxy Tab S7 about two months ago and it's been great. I haven't found any problems with it yet, and the outside design is very modern and beautiful. The tablet is also very fast and usually doesn't heat up when running heavy apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My go-to laptop alternative
on April 11, 2022
Posted by: Azil5967
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] The S7 is perfect for a daily use alternative to a laptop. I have it paired with the Samsung keyboard and with apps like Microsoft Office 365, I can work fine without having to carry a hot bulky laptop. I have movies and videos backed up and it plays perfectly to an external device such as a TV with a mini HDMI cable when I travel.
Battery life is exceptional, I have called asleep and have woken up after 7 hours of it still playing with still plenty of battery life 60%.
Battery life is exceptional, I have called asleep and have woken up after 7 hours of it still playing with still plenty of battery life 60%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Tablet!
on March 24, 2022
Posted by: Sinjo
from South Dakota
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this from an Apple iPad Pro 10.5. this was a nice upgrade! I love the screen size with minimal border and no home button at the bottom. It has such a modern look and feel. Performs awesome, great screen, fast processor, and plenty of storage. And a much lower price than the iPad. I would recommend this to most people. And I love the included S-pen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tablet
on February 28, 2022
Posted by: Xpektopat
from Asheville, NC
Expertise:Intermediate
I have had this for just over a year and it has lived up to my expectations. I love the finger print access which helps me to sign in to websites without having to remember or look them up. The screen is sharp and clear and it has plenty of storage available.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great Hardware - TERRIBLE operating system
on February 8, 2022
Posted by: JanitaB
from Denver, CO
i'm familiar with android os from my phone.
the tablet has these pros and cons:
+ beautiful display
+ quick performance
- terrible fingerprint reader; can't use both fingerprint and face
- very heavy; 1.5 pounds is way heavier than the ipad air i traded in.
- all apps seem to think the tablet is a phone. this is the worst. even the tablet's own settings refer to "your phone".
+ beautiful display
+ quick performance
- terrible fingerprint reader; can't use both fingerprint and face
- very heavy; 1.5 pounds is way heavier than the ipad air i traded in.
- all apps seem to think the tablet is a phone. this is the worst. even the tablet's own settings refer to "your phone".
android on the tablet:
- there are no good apps to replace the ones i left behind on ios. i'm only looking for like 5 apps. (sudoko, spider solitaire, etc). apps need to know that i'm using a tablet and not a phone, and take advantage of the real estate. allow landscape; have good controls that don't require 3 clicks to get a hint or undo a move.
- there are no good apps to replace the ones i left behind on ios. i'm only looking for like 5 apps. (sudoko, spider solitaire, etc). apps need to know that i'm using a tablet and not a phone, and take advantage of the real estate. allow landscape; have good controls that don't require 3 clicks to get a hint or undo a move.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy Charles, Samsung Care, April 11, 2022
Hi JanitaB. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S7. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Check for a software update on your tablet
https://www.samsung.com/us/support/answer/ANS00077582/
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144391058
Have a great day.
^Charles
Check for a software update on your tablet
https://www.samsung.com/us/support/answer/ANS00077582/
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144391058
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
1
Finger print reader got messed up
on February 7, 2022
Posted by: Vinay
from NJ
Expertise:Expert
Samsung,
please fix finger print reader on Tab s7 plus. it got messed up after your recent update. It is not responding like before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Chrystel, Samsung Care, March 31, 2022
Hi Vinay,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as the Fingerprint sensor on your Galaxy Tab S7 isn't responding. We understand how essential this is for you to have your device working correctly. Please know that Samsung is continually improving its services, and your feedback is vital to that process.
Kindly visit this link below for some troubleshooting guidelines to help you with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01001570/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144353409
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tablet!
on February 2, 2022
Posted by: MetGirl
from Ca
I bought this about 10 months ago and it goes everywhere with me. I use it for work projjects, writing, reading and watching shows and movies. S pen is nice to have but a generic wifi keyboard and the touchscreen work for pretty much anything I need. It does need a more secure place to hold the pen so I rarely have that with me. Otherwise, fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capabilities outsranding
on February 2, 2022
Posted by: Myk360
from Russellville Ar
I've been.shopping around and this one seems to top them all
I would recommend this to a friend!
Features
5
Performance
1
Design
2
Value
5
Written by a customer while visiting Samsung US