Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Excellent product and easy to set up
on April 24, 2018
Posted by: AllenK
Excellent product and easy to set up , I uninstalled the old one and installed this in 30 minutes
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 11, 2019
Posted by: Anonymous
Awesome product. It was simple and easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Had to return it
on January 9, 2022
Posted by: Jason
Make sure your system is comparable with unit. My heating unit isn’t that old and installing this created havoc. Had to get an hvac guy at my house who said this a common occurrence Battery life was terrible too
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 12, 2022
Hi Jason, thanks for sharing your experience. We’re sorry to hear that Nest Learning Thermostat didn’t work as expected with your HVAC system.
The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. You can check your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat
For further assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. You can check your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat
For further assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
Thermostat
on October 27, 2021
Posted by: David
It works accurately I like the history fetuses informed you how long your a/c system ran for the day
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
on January 2, 2019
Posted by: Anonymous
I've had my Nest thermostats for a few months now, and I continue to be impressed. They are easy to use, and they are so smart, I don't have to use them very often. I also like the fact that they are so universally compatible with other home automation devices.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
A thing of beauty
on March 30, 2020
Posted by: Music3000
Not only is the functionality amazing, the thermostat looks great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome product
on October 5, 2018
Posted by: Anonymous
We bought our dream cabin in the mountains and wanted a way to control the heat while we were heading up the hill so the house would be toasty warm when we arrived. This did the trick. Easy to install, easy to use and works excellent with our Alexa device so I can control from downstairs or anywhere in the cabin without physically having to go to the thermostat control panel. Love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 20, 2018
Posted by: Yvonna
Looks so much nicer than the old thermostat and was fun to set up. Cant wait to get Alexia
I would recommend this to a friend!
Written by a customer while visiting Google LLC