Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Love it!
on June 2, 2020
Posted by: Gdude
I am very glad I invested in this, it works as it should, and works great at that.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Worth it
on November 27, 2018
Posted by: Anonymous
Was trying to determine whether to get it or not. Upon Black Friday savings, I drove to a store and bought it. Replaced old thermostat it in under 30 minutes. It connect to Wifi and google assistant quicker than I realized and it was already working. . it showed me the % humidity inside this house. Upon research, it was too high and enabled me to take action to decrease it. Worth it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Sucks
on April 22, 2021
Posted by: Tamarack
This device sucks. Difficult to operate and difficult to set.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 26, 2021
Hi Tamarack, thanks for sharing your feedback with us. We’re sorry to hear that you’re having such difficulty with Nest Learning Thermostat.
We designed the Nest Learning Thermostat to guide through the installation and setup process but you can also visit our support site for a step by step guide on how to install your Nest thermostat here: https://support.google.com/googlenest/answer/9274936
Please check this link for steps on how to add your Nest thermostat to the Nest app: https://support.google.com/googlenest/answer/9301088
If you're willing, please reach out to our support team so we can assist you in exploring the features of the Nest Learning Thermostat and help improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp
We designed the Nest Learning Thermostat to guide through the installation and setup process but you can also visit our support site for a step by step guide on how to install your Nest thermostat here: https://support.google.com/googlenest/answer/9274936
Please check this link for steps on how to add your Nest thermostat to the Nest app: https://support.google.com/googlenest/answer/9301088
If you're willing, please reach out to our support team so we can assist you in exploring the features of the Nest Learning Thermostat and help improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great product!
on May 19, 2020
Posted by: Racoons
It took approximately 15 minutes. The amount of different settings this thing can offer was more than I expected. Set it and forget it and, if you are away, just use the app the control the temperature really easily. The only thing to watch out for is that apparently the Nest has a smaller backplate than most traditional thermostats. You may have to touch up (paint) around it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on January 17, 2019
Posted by: Anonymous
Way better than all my friends thermostats.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy Setup, Beautiful Display, Intuitive
on July 20, 2018
Posted by: Lesley
The Nest Learning Thermostat was easy to set up and install in our new home. I love how well it's learning our heating/cooling habits! Bonus points for a great iPhone app to use from anywhere. Can't wait to see the quality of this product reflected in our monthly electric savings.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Stealth Thermostat
on January 20, 2019
Posted by: Anonymous
We have the black with black outside ring. If it had wings, we could deploy it.
Install, set-up and forget it's there. After a few weeks it learns our schedule and sets temps automatically. When we are off schedule, a simple adjustment to the Nest or adjustment via phone gets the temperature set to save energy.
Install, set-up and forget it's there. After a few weeks it learns our schedule and sets temps automatically. When we are off schedule, a simple adjustment to the Nest or adjustment via phone gets the temperature set to save energy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Easy to install
on March 22, 2018
Posted by: HM3USNAVY
This unit is outstanding in most respects. The only issue I had is the unit only comes with minimal information included. Searching online is slow unless you know the exact term for your problem. An included manual or online complete Manual would be a real PLUS.
I would recommend this to a friend!
Written by a customer while visiting Google LLC