Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on January 14, 2019
Posted by: Anonymous
Easy to use and looks great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
As advertised - works great
on April 1, 2018
Posted by: Ozzy01
Easy to setup and no issues. Very nice having the app and smart learning tech now. Easy enough for most anybody to replace their existing thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on December 18, 2019
Posted by: Ashish
Fully satisfied with the looks and features. Excellent design. Very reasonably priced. Nest is awesome
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
1 Nest Learning Thermometer too many?
on December 22, 2021
Posted by: CLAustin
I was able to install the first Nest without any problems. The second Nest for upstairs we can not get on-line or to work with the first Nest no response from the support line. Very frustrating!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 25, 2021
Hi CLAustin, thank you for posting your review here. We're glad to hear that you're able to install your first Nest Learning Thermostat without any problems. We'd like to know more details on the setup of your 2nd Nest Learning Thermostat upstairs. One possible cause for not getting it to go online could be the signal strength of your Wi-Fi. We'd recommend that you contact our support specialists so we can help identify and troubleshoot the issue with you and help improve your experience. You can reach our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great product with energy saving features
on January 21, 2018
Posted by: Cindy
We have these integrated with an abode security system and love them! It is so much nicer to have something that you have setting to auto home and away to conserve energy or control with an app without a monthly fee. We previously had the nexia bridge and having to pay a monthly fee for a couple of lights and the thermostats made no sense. This is a much better option that is more modern and aesthetically pleasing. I am still monitoring to see how the energy savings add up as it is fully programed as it is still learning.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
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on October 2, 2018
Posted by: Anonymous
The nest is easy to set up and use. The menus are intuitive and simple. It has worked very well so far and the learning nature of it is something that I underestimated until now. I really like how it cools the house down at night and let's the temp creep back up right before we wake up.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 12, 2018
Posted by: Miriam
I think this is one of the best purchases I have made. My old thermostat didn't operate nearly as well as the NEST. My daughter has the room on the third floor and she was always complainin how hot her room is. Since we installed the Nest the entire house is cool. My daughter loves it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Upgrade was everything I expected
on March 8, 2019
Posted by: Anonymous
Love everything about this product. Easy to use and install. Anyone can follow the instructions and get it working. Love the look and feel, the app helps manage your home when your away, plus with the app it learns how you like the homes atmosphere when you step in. I recommend this nest product to anyone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC