Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Magic of Technology- love it
on May 15, 2018
Posted by: Bill H
Easy install, easy connection, intuitive functions overall. Need to play with it over time to fully know the features but it is great......now where is my Nest gizmo to control all lights??
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Neat easy operation
on February 7, 2018
Posted by: DLap
This nest takes programmable thermostats to new and higher level!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my Nests
on May 16, 2018
Posted by: Laura B.
Purchased a Nest for my primary home and love that I can monitor the temperature from anywhere in the world. Loved it so much that I purchased one for my vacation home and enjoy keeping an eye on if any of my guests are abusing the heat or ac.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Didn't work
on April 23, 2021
Posted by: MarkRR
Replaced Nest Thermostat E with Nest Learning due to failure after the warranty period--nearly 2 years in service. Turned out the Nest Learning didn't work either. Firmware update by Google? Nest/Google Support couldn't help either. HVAC Pro couldn't get it to work either. Replaced with Ecobee and no issue. Goodbye Nest. Unhappy.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 27, 2021
Hi MarkRR, thanks for taking the time to share your feedback with us. We understand the frustration you had after going through the issues you’ve encountered with your Nest thermostats and that our support team failed to help you with those issues.
We take your feedback seriously in our efforts to learn from our customers to meet their needs and expectations in the future. If you decide to give Nest another try, we'd be be more than happy to assist you and improve your experience here: https://support.google.com/googlenest/gethelp
We take your feedback seriously in our efforts to learn from our customers to meet their needs and expectations in the future. If you decide to give Nest another try, we'd be be more than happy to assist you and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Get it now!
on June 30, 2019
Posted by: Florida heat
After deciding to purchase the thermostat, I varied on the site that it will work with my A/C system. Was pleased that I was good to go. I installed the Nest App on my phone and it the app just walks you through the entire installation process. It's that simple. What I like about the nest thermostat is how simple/sleek/sophisticated/ease of use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Saves energy, use friendly
on January 9, 2019
Posted by: Anonymous
I did not think the Nest was necessary but my boyfriend “needed” it. To my surprise we have saved so much energy and it is easier to use than I though. I can control it from my phone which makes it convenient when I am at work. It looks clean, modern and sleek and is less of an eye sore than a traditional thermostat. It also tracks how long your air is on each day. Would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my Nest
on February 6, 2019
Posted by: Anonymous
Does exactly what a thermostat does and so much more.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amezing Nest
on September 14, 2018
Posted by: richyp
Love the nest thermostat as it does help me to control my home from anywhere. also keep my house at temperature I want when I'm home and also when I'm not too.
I would recommend this to a friend!
Written by a customer while visiting Google LLC