Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Google nest
on March 10, 2021
Posted by: Meka
Love it can control from my device anytime and anywhere I'm at it is great and wonderful
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on March 20, 2019
Posted by: Aurelia
I love this product it’s the best
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
on March 11, 2019
Posted by: Anonymous
R. Cool
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Easy to use
on February 20, 2018
Posted by: T WYNN
It's great and made my living atmosphere better. A little slow to kick in but that is how it saves you money
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very old home, looking sharp with Nest Technology
on July 25, 2018
Posted by: Bryan K
I finally upgraded my home's old thermostat and smoke detectors with Nest products. The devices work better, look better and bring the house to the 21st century. The smoke detectors emit cool blue light when they detect motion illuminating normally dark hallways, etc. Given that the house is 100+ years old, the Nest Thermostat is even more important to help cool / heat more efficiently.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Get This T-Stat
on April 8, 2019
Posted by: Dylan Lee
The Nest t-stat and temperature sensors are Fantastic. Easy to follow step-by-step installation instructions, that took me less than 15 minutes to install it. Love that we can control the temp in certain rooms at certain times of the day ... and I love that the eco feature regulates the temp in my home when I'm away - saving me money and keeping me comfortable.
LOVE IT - You need to get one!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Temp control
on December 1, 2021
Posted by: Cabin
Remote monitoring is awesome. However, unit is not holding set temperature neither manual or remote.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
Hi there, thanks for sending in your review. We're sorry to learn that you're experiencing some difficulties with your Nest Learning Thermostat not holding your set temperature. We recommend that you disable your Auto-Schedule so it cannot automatically adjust your temperature. You can follow the steps on this link: https://support.google.com/googlenest/answer/9209007
If the issue still persists then we recommend that you reach out to our support specialists so we can better assist you with finding a resolution. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
If the issue still persists then we recommend that you reach out to our support specialists so we can better assist you with finding a resolution. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Very Happy with my Nest Products
on February 21, 2019
Posted by: Anonymous
My first Nest product was my Learning Thermostat. My second was my Indoor Cam. And my next was my front door Hello. I plan to keep adding to my Nest family and am extremely happy with all my purchases. The ease of use has made this process seamless. I feel safe and sound in my home now and attribute this to my Nest family of products. Thank you Nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC