Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Mr
on March 2, 2018
Posted by: Tyler V Davis
Very easy to use and you only need to be alittle smart phone familiar!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
100% The Best!
on February 22, 2020
Posted by: Norman Bouley
100% better than the Competition! The App is Reliable and EZ to Use!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works very well
on January 21, 2018
Posted by: Nathan
I was unaware how easy the nest would be to set up but display made it very clear to just take off my old one screw on the nest plate and even the color display was like are these the wires you have ok plug them in these slots. It was really that easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Much to be desired in the graphics...
on August 26, 2021
Posted by: ragara
The thermostat is indeed functional and simple to install, set-up, and use. However, for the price paid, I am somewhat disappointed with the display capabilities/options. Please give me more choices of 1st-page (page displayed as one approaches the thermostat), display colors, page design, etc. AND include details such as current weather conditions outside, relative humidity inside/outside, time of the day, etc.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 31, 2021
Hi Ragara, we appreciate your review and recommendations. We’re sorry that your Nest Learning Thermostat didn’t meet your expectations.
Here are the available options that will display on your thermostat using the farsight feature:
- The thermostat’s target temperature
- The current room temperature
- An analog clock
- A digital clock
- The weather and forecast
Your feedback is important to us, and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Here are the available options that will display on your thermostat using the farsight feature:
- The thermostat’s target temperature
- The current room temperature
- An analog clock
- A digital clock
- The weather and forecast
Your feedback is important to us, and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on January 7, 2019
Posted by: Anonymous
I’ve been wanting this thermostat for sometime, with a household of around 6 people and able to control it from anywhere is awesome. Wished I would’ve gotten it sooner.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Sweet setup- My Nest Thermostats
on March 7, 2019
Posted by: Anonymous
When selecting the items and upgrades for our new condo/townhouse we combined the Nest Thermostat with a new heat pump. They seem to be very compatible and with the memory and learning process of the Nest makes our home comfortable all the time. Great Product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 27, 2020
Posted by: First Nest purchase
There is a schedule to run your fan which is really cool!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Impressed
on April 17, 2018
Posted by: G G G A
I recently purchased this product and it is definitely a welcome addition to my home. Very simple installation and it integrated seamlessly with my existing home automation system.
Will update review once I have more data on energy savings
I would recommend this to a friend!
Written by a customer while visiting Google LLC