Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Very happy!
on November 13, 2018
Posted by: Anonymous
Love my Nest Learning Thermostat. So easy to set up, use and connect with other smart products in my home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on February 16, 2018
Posted by: Shawn wyble
Great product really happy with the way it looks and all the features it has to offer a special the nest app so I can control in with my smartphone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is the best!
on February 11, 2018
Posted by: Monica
I love being able to adjust the temperature from wherever I am (with my smartphone)! It's also to be able to set a schedule so I'm not worrying whether or not the air is running all day while I'm at work. The automatic "Home" and "Away" feature is also great, in case I do forget to set the thermostat to a certain temperature. One of my favorite features is being able to turn the fan on, and use it with a schedule. I would definitely think about purchasing more Nest products for my home!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Brilliant logarithms!
on August 10, 2019
Posted by: AttyBand
Love fun efficient well made toys.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is the best!
on November 18, 2018
Posted by: Anonymous
Nest learning Tstat is awesome for remote monitoring of house temperature and status. So easy to use Eco mode and wake up the house to be at desired temperature at time of returning home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on September 29, 2018
Posted by: Anonymous
This was so easy to install. It sat in the box and was a honey do project that I was kinda building the motivation to do as I thought it was gonna be a chore, Boy was I wrong! The website made it ridiculously easy to set up and I had it done in under 30 minutes. I would gladly recommend this to anyone and I dont have to switch between cool and heat anymore! Beautiful!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
New Nest Thermostat
on December 1, 2021
Posted by: Eric
Have 4 Nest thermostats. Newest is only through google app and works differently. It is cheaper construction, less easy to use in the app or at the thermostat itself. Does the job and less expensive then previous versions but at an increased cost in quality and ease of use. Disappointing.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
Hi Eric, thanks for sending in your feedback on the Nest Thermostat and we're sorry that your experience with the device has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback on the Nest Thermostat, this will help us in understanding our customers' preferences and improve on the products we provide. You can share more feedback by following the instructions on this link: https://support.google.com/googlenest/answer/7071494
If you need further assistance with your Nest Thermostat or have additional questions, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
If you need further assistance with your Nest Thermostat or have additional questions, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on February 17, 2020
Posted by: KathrynR
There was a little hiccup installing when the nest said there was no power, but calling the help number they were quick and it was an easy fix. The product looks good, works good, and it's so nice to be able to control it from your phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC