Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
1
Too glitchy
on December 12, 2021
Posted by: Icirutrut
Intermittent “E74” that magically fix themselves. No plausible explanation. Doesn’t seem to stay charged. Other smart thermostats I’ve used were way more stable.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 16, 2021
Hi Icirutrut, thank you for your review. We're sorry to learn that you're experiencing an E74 error. The possible cause for an E74 is that your system may not provide enough power or any power to either the thermostat or a specific wire. We'd strongly recommend that you contact our support specialists so we can dig deeper into the issue and identify the source of the error and help troubleshoot it for you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent Learning Thermostat
on August 18, 2018
Posted by: AAAA
The Nest learning thermostat is an amazing product. You can control your thermostat from anywhere at anytime with your phone. I usually turn it on a few minutes before I get home to deal with heat. It may even help you save some money on your electricity bill. Overall, this is an amazing product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Homeowner
on February 7, 2019
Posted by: Anonymous
Nest looks good. Easy to operate. Great sitting in bed and adjusting the temperature from my phone or ipad. The programming is great. Makes energy consumption more efficient. Solid product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 15, 2019
Posted by: Nancy S.
Didn't know my thermostat could be so smart and so convenient to use!! :)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the way I save money with my nest
on April 5, 2018
Posted by: Kevanessa
Beautiful, smart and convenient gadget. Love I can save money with the Eco feature. I love how convenient it is to change my house's temperature without having to go downstairs or having to leave my baby's side. Definitely recommend. Great investment.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
awesome thermostat
on October 10, 2018
Posted by: Anonymous
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
OMG I love this thing
on August 24, 2018
Posted by: Darrin
I had a dumb thermostat previously. This thing has changed my life. Best money I ever spent.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Money saving & convenient
on January 14, 2019
Posted by: Anonymous
I’ve enjoyed being able to turn the air conditioning and heat down while away. It’s also fantastic to change the temperature on the thermostat on your phone. I really appreciate adding the sensor and knowing my daughters room is at a set temperature
I would recommend this to a friend!
Written by a customer while visiting Google LLC