Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great product to lower energy costs...
on January 25, 2019
Posted by: Anonymous
This was a little difficult to install but once hooked up it is a great product to lower energy costs. Depending on situation it maybe advisable to have product professionally installed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on May 7, 2018
Posted by: Raj...
It is very easy to control the room temperature using Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Smart Thermostat On The Market
on June 26, 2018
Posted by: COREYM
Easy to set up, modern style, easy to use, quality build product. It is a little pricey but you are paying for something that will last and look good for a long time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nice unit
on September 26, 2018
Posted by: Anonymous
Easy setup with loads of options.
Nice look and feel
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
It's smart and saves money
on March 7, 2019
Posted by: Anonymous
Nest is not perfect, but it's pretty darn close. I've have three in my house and have installed 8 others for family and friends. You need to give it a few weeks to learn your patterns and it's very good about efficiency with your temperature. I was most impressed that it cut my electric bill by 30% in the first couple of months. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Review
on May 13, 2021
Posted by: Nest thermostat
Quality is not good, have to replace the thermostat for like 4 times. It stopped working every other month and have to replace the the device.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 18, 2021
Hi there, thanks for reaching out. We´re sorry for the poor experience you had with your Nest Learning Thermostat, and for falling short on your support needs. This is not how we would like you to experience both our product and services.
We understand that this may have been a frustrating experience for you. However, We may need to take a closer look at the issue you´re having and understand what may be causing it. This will enable you to figure out a way to provide you with a better experience. If you´re willing to try, please reach out once more to our support team here: https://support.google.com/googlenest/gethelp
We understand that this may have been a frustrating experience for you. However, We may need to take a closer look at the issue you´re having and understand what may be causing it. This will enable you to figure out a way to provide you with a better experience. If you´re willing to try, please reach out once more to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on August 23, 2018
Posted by: Darla
Nest is awesome!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product with neat features
on December 11, 2021
Posted by: Mitch
I've only had it for a few weeks, but it was easy to install and works great. There are several neat features that I was unaware of, definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC