Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Awsome Device
on May 5, 2018
Posted by: HAPPY IN LA VERNE!
This installation of this product was really great! The device told me that i had all connections correctly connected but one. And it showed me which one! Once connected my wife "Mrs Techie" now turns on the device from the car and even when she is in bed! This is a great product! The other day it sent me an email that told me my AC unit might have a problem. It did! Wow amazing!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Should have installed this on Xmas day!
on January 20, 2019
Posted by: Anonymous
I bought this as a present for my girlfriend who had just bought this house the previous year. It's only been installed a day, and I wish I would have installed on xmas. I was actually a little afraid to install because I've had not great experiences with other non-smart thermostats. This was a breeze! And I'm looking forward to installing more of these products.
Really!!
Really!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
More difficult than ecobee
on December 20, 2021
Posted by: Nestowner
This is way more difficult than ecobee. More difficult to set up. It randomly changes to a higher heat that I set it to.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 22, 2021
Hi Nestowner, thanks for letting us know about your experience with Nest Learning Thermostat. We apologize for any difficulty you may have had, setting it up.
We'd like to help you with the issue of the random changes with the heating for your Nest Learning Thermostat. Our support team would be happy to assist you, if you can reach out to us here: https://support.google.com/googlenest/gethelp
We'd like to help you with the issue of the random changes with the heating for your Nest Learning Thermostat. Our support team would be happy to assist you, if you can reach out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on March 24, 2018
Posted by: Veronica G.
Great product easy to use. Fresh modern look to the device with motion sensor, it displays temperature inside the houses and temperature set inside the house. Easy to adjust by turning the dial. The look is almost the same in the app. It also gives you weekly/daily energy use. I really like this device and would recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best looking and easiest thermostat to work with!
on February 6, 2019
Posted by: Anonymous
Bought the nest thermostat and it was so simple to install and set up, plus it was simple to set up the additional sensors around the house. The nest thermostat is well built. It’s the easiest thermostat to work with from beginning to the end. Once you set it up for the first time, it’ll probably be the last time you ever touch the thermostat. It thinks for you. One con wish it had Apple HomeKit
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use
on September 2, 2018
Posted by: Sash
I was surprised how easy this was to use. Either at the wall, iPhone or iPad. Turn on A/C to cool the house before getting home...or heat...this is user interactive. Large numbers so easy to read...even in the dark.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on August 17, 2018
Posted by: Wayne Richards
It is one of the best if not the best smart thermostat out there.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on February 24, 2018
Posted by: Magda46
Fabulous product. Love using it with Alexa or when we are away from home. Our home seems more comfortable since installing the Nest thermostats.
I would recommend this to a friend!
Written by a customer while visiting Google LLC