Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on January 22, 2020
Posted by: Marisela S.
We purchased a nest so we could try and save some money and for the convenience of being able to turn the heat/air up or down as needed while away. We love it!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use!
on May 20, 2018
Posted by: Conroy
I love the ability to gather so much information from my phone, run time, humidity, current temp. It’s all laid out and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Loving everything about this
on September 22, 2018
Posted by: Anonymous
I really didn't need a new thermostat but my energy company brought it out so I thought I would give it a try. It is so easy to use, looks awesome on the wall (I may take the plate out from behind it and make it "flush" to the wall) and is super smart. I love being able to see what's going on and adjust it when I am away from home. I think it is going to help me save some money this winter!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is the Best
on June 6, 2018
Posted by: Tammie D.
You just really can't go wrong, once you set it up (minimal degree of difficulty) it basically does everything else. I love the fact I can use the app on my phone and control the thermostat, see the usage, set the schedule. It's fantastic.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love this thermostat!
on January 20, 2018
Posted by: OldGoat
I have only had the Gen 3 for a few days, so this review may be a little premature. So far I love it. It took about 25 minutes to install it and that included removing my old thermostat. Written instructions were very good and included a link to the online instructions, which were the best I have ever seen! It appears to be operating perfectly, but it is still learning our heating preferences. I may update this review when I have more experience with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Its ok
on May 24, 2021
Posted by: A Guy
Device is ok feel like it takes extra long to heat home but am assuming thats part of the energy saving process
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 29, 2021
Hi there A Guy, thanks for taking the time to share your feedback with us. We hope you enjoy using your Nest Learning Thermostat.
Nest thermostats also have a built-in delay, like many other thermostats. This is to help save energy and also prevent system wear, especially for systems that don’t automatically delay turning on. And yes, you are correct, this delay also helps you save energy.
You’re more than welcome to contact our support team if you have any other questions or concerns you would like us to address. Feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Nest thermostats also have a built-in delay, like many other thermostats. This is to help save energy and also prevent system wear, especially for systems that don’t automatically delay turning on. And yes, you are correct, this delay also helps you save energy.
You’re more than welcome to contact our support team if you have any other questions or concerns you would like us to address. Feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome product!
on February 17, 2019
Posted by: Anonymous
This is one of the best technologies I've used in some time. Installed it at my cabin so I can control using the app, and it's been awesome! And, the installation was very quick. I'd recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Easy to install, works great.
on October 11, 2018
Posted by: Anonymous
I'm very pleased with my purchase. The Nest was easy to install and it looks beautiful, works very well. I'm still learning all of the features (there are many), but I feel like once I master them I will love the thermostat even more.
I would recommend this to a friend!
Written by a customer while visiting Google LLC