Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Love this thermostat
on January 13, 2019
Posted by: Anonymous
Easy set up and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent product
on May 3, 2018
Posted by: Chewphoria
Sleek design, easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
tj
on December 3, 2021
Posted by: johnstl3
I have enjoyed it so far. I just had my new gas pack installed, so I'm ust getting use to it. I would recommend the Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Junk. Spyware thermostat
on March 2, 2021
Posted by: F guggle
Decides on its own what temp it likes, despite your set temp. Just like google liberal idiots, it decides what you need and kiss your privacy goodbye. Garbage. Get a Sensi. Much more user friendly.
No, I would not recommend this to a friend.
Response from Google LLCBy Harvey, Google Customer Care, March 4, 2021
Hi there,
Thanks for sharing your experience with us. We're sorry to hear your Nest Learning Thermostat has caused you some inconvenience, but we'd love to help improve your experience.
The unexpected temperature changes may have been due to the schedules Nest Learning Thermostat created after learning your preferences with its learning feature, Auto-Schedule. If you'd like, you can turn off its learning feature and use it as a traditional programmable thermostat. You can follow the steps below to turn it off:
With the Nest app:
- Open the Nest app and select your Nest thermostat > Select Settings and then Auto-Schedule > Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings > Select Nest Sense > Choose Auto-Schedule > Then Off.
We also recommend clearing the existing schedules by selecting Settings, then Reset, and then Schedule to prevent any unexpected changes with the set temperature.
If you need any further assistance, please don't hesitate to contact us via Google Nest support page: https://support.google.com/googlenest/gethelp
Thanks for sharing your experience with us. We're sorry to hear your Nest Learning Thermostat has caused you some inconvenience, but we'd love to help improve your experience.
The unexpected temperature changes may have been due to the schedules Nest Learning Thermostat created after learning your preferences with its learning feature, Auto-Schedule. If you'd like, you can turn off its learning feature and use it as a traditional programmable thermostat. You can follow the steps below to turn it off:
With the Nest app:
- Open the Nest app and select your Nest thermostat > Select Settings and then Auto-Schedule > Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings > Select Nest Sense > Choose Auto-Schedule > Then Off.
We also recommend clearing the existing schedules by selecting Settings, then Reset, and then Schedule to prevent any unexpected changes with the set temperature.
If you need any further assistance, please don't hesitate to contact us via Google Nest support page: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love Both Nests
on December 20, 2018
Posted by: Anonymous
Nests are so easy to use! It’s important to keep our thermostat at the correct temperature, especially in the summer when it’s over 100 degrees. Had one upstairs for a year, loved it so much, got one for downstairs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Engineering Marvel
on July 5, 2018
Posted by: Boomer1
The Nest Thermostat is just amazing with all that it can do. I am impressed at how it learns the settings and controls that temperatures using all of the programmable algorithyms. I highly recommend this to anyone wanting to save on their energy costs. I don’t know how I lived without this. Technology is so great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on July 18, 2019
Posted by: Mcdowd5
Love my nest. I can tell Alexa to adjust my temperature up or down. When I am on vacation I can adjust it with my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
New Thermostat Technology
on November 4, 2018
Posted by: Anonymous
As A Fan Of Technology I Jumped At The Chance 2 Replace My Digital Programmable Thermostat With This Nest Product That I Could Control Via My Cellphone When Away From Home. Installation Was A Breeze, It Has A Sleek New Age LQQK 2 It, & It Has Performed As Xpected With Zero Problems 2 Date!!! I Would Highly Recommend This Unit If Your LQQKIN' 2 Get Into Internet Controllable Thermostats.
I would recommend this to a friend!
Written by a customer while visiting Google LLC