Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
1
Very disappointed
on March 13, 2021
Posted by: ASPEN HEATING
Very unhappy with functionality of operating system. Unit itself appears well made with very fine fit
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
Hi,
Thanks for sharing your review of the Nest Learning Thermostat. We’re sorry that you're having an issue with the functionality of your Nest Thermostat. If there's a specific feature you're having issues with, please reach out to our team so we can assist you further and improve your experience here: https://support.google.com/googlenest/gethelp
Thanks for sharing your review of the Nest Learning Thermostat. We’re sorry that you're having an issue with the functionality of your Nest Thermostat. If there's a specific feature you're having issues with, please reach out to our team so we can assist you further and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on December 6, 2021
Posted by: Dss662
I have 2 of them. This is my third. I am very happy with it and recommend The nest learning thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on November 15, 2021
Posted by: Kevin R
The Nest Learning Thermostat was super easy to install. The online guide walked you through everything. Once installed, simple operation and it works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great for the home
on September 5, 2019
Posted by: JPSJR
Our house was fine before, but with nest it's great! It feels like we are actually being cooled off when we lower the temperature. Being able to adjust the temp from my phone or Google Assistant is brilliant. Extremely happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
An Exceptional Product
on April 29, 2020
Posted by: OleyO
I sold my old home and purchased a new (older 1850) home in a village. The wiring needs updating and I was very concerned whether or not my Nest thermostat would work. I used the information provided by Nest to determine whether the wiring I have was acceptable and it was. I needn’t have worried because the set-up was easy. I highly recommend this product to anyone who wants smart technology.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Could not be easier
on February 13, 2018
Posted by: Jfiasco
Purchased the Nest to replace a programmable thermostat. Really wanted the ability to have as many program settings as possible and control remotely. I turned off the "learn" feature as I work from home in the basement and did not want it "seeing" me come up for coffee and turning on heat just to get a cup of coffee. Programming was very easy in the app and really like being able to turn it down remotely and then back up before returning home to further save on energy. We don't keep an exact schedule so this allows us the most flexibility in heating our home. Recently went on vacation and had set to 60 degrees. When we hit the toll booth, wife logged on and turned up the heat so when we walked in the door the house was comfortable.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic product
on October 22, 2018
Posted by: Anonymous
I have had the nest thermostat for a year now. It was easy to install, has saved money on my utility bills and is super easy to use from anywhere using the app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love this thermostat!
on January 17, 2019
Posted by: Anonymous
I absolutely love my Nest thermostat. It makes it so convenient to turn my air conditioning on 30 minutes before I get home so that it's cool when I get there. When I forget to turn off the heat or A/C, I can turn it off remotely. I love the scheduling. The heat goes on before I get out of bed in the morning. It's an amazing and convenient device! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Google LLC