Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Wow - I Love It
on August 12, 2019
Posted by: Julie1234
This product is unbelievable!!! I'm completely amazed at how easy it is to use and set up and it learns your preferences or you can set up a schedule (which I did). It also knows when your home or away and can set the temperature higher when your gone for a while. I am an average middle age person who doesn't know all the latest technology and this system is extremely easy and fun.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on April 10, 2019
Posted by: Nicholas L.
I love my Nest Thermostat. It is my 2nd one. The first we left at are old home. They are easy to install, provide great visual step by step instructions and anyone could install this.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pretty, easy, reliable
on February 16, 2018
Posted by: MaryT
The old Honeywell thermostat worked, but was difficult to program and to understand. The new Nest is so nice! Smaller than the old thermostat but easier to read and use. The mobile app is simple to use. I love how the Nest can sense when I (my phone) is not home and adjusts the temperature automatically!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on April 4, 2018
Posted by: Doel
Excellent buy, easy to install, great item to include in you house to update and improve your house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Thernostat
on June 30, 2021
Posted by: Uchnia
I have already exchanged three times .....It is under warranty and there is no problem with the replacement. The service is very helpful and friendly. I don't know what will happen after that time.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 2, 2021
Hi Uchnia, thanks for taking the time to share your feedback with us. We’re glad to hear that our support team was able to help with your issues on your Nest Learning Thermostat.
Even when the warranty for your Nest Learning Thermostat has expired, you may still contact our support team for help with your device. We’d love to assist you with any other issues, concerns or questions you may have. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Even when the warranty for your Nest Learning Thermostat has expired, you may still contact our support team for help with your device. We’d love to assist you with any other issues, concerns or questions you may have. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy install
on May 26, 2019
Posted by: Maryy
Nest is so easy to install that my husband couldn’t believe that I did it on my one! It comes with guide, stickers to “name” the wires.... it’s looks absolutely amazing!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product and Very Easy Installation!
on November 28, 2018
Posted by: Anonymous
I like everything about this product, the discount offered by energy provider, installation, set-up and the apps!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Best nest yet!
on April 27, 2019
Posted by: JoePanella
I researched this product from its inception. I had considered buying one when it first came out several years ago. After reading many reviews online I decided to hold off. Like many new products it needed to go through some growing pains. Well, I have to say, the third generation has nailed it! Great product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC