Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
3
Not as Simple As it Sounds
on June 24, 2021
Posted by: Kenn
Google nest should have a database that has wiring information for all major models of the thermostats people are replacing. My wiring connections must be different for my downstairs unit vs. my upstairs unit. One works, one doesn't, but I can always find a profe$$ional to complete the install.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, June 27, 2021
Hi Kenn, thanks for reaching out. We are sorry to hear that you're having issues installing Nest Learning Thermostat.
Your feedback is important to us, and we’d like to help you in the best way possible. You can check your wires using our compatibility checker to make sure that your other unit is compatible with Nest. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
We'd like to know more about your system, so we can isolate and identify the cause of the issue. Please reach out to our support team and let us help you with your concern: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like to help you in the best way possible. You can check your wires using our compatibility checker to make sure that your other unit is compatible with Nest. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
We'd like to know more about your system, so we can isolate and identify the cause of the issue. Please reach out to our support team and let us help you with your concern: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Almost perfect
on April 5, 2020
Posted by: JohnJr.
It is easy to use, looks and works great! The only complaint I have is a minor one. We replaced an old round digital dial Honeywell thermostat with the Nest. Murphy’s Law the Nest is a fraction of an inch smaller in diameter than the Honeywell, this exposed an old paint color. So we had to use the rather large rectangular base plate.
The Nest is cake to use and very accurate.
The Nest is cake to use and very accurate.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on March 13, 2018
Posted by: Mazzo
Great product, easier to use then I anticipated. Its great being able to turn the heat up on my way home from vacation and have a warm house when I arrive.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The best thermostat on the market
on October 4, 2018
Posted by: Anonymous
I have three now. They all work great together and keep my house at a great temperature. I love the way it looks. I just need to get the smoke detector now
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent technology
on January 28, 2018
Posted by: Zarif Sifain
You only set it up once and almost forget about it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Greatest purchase this year
on December 4, 2021
Posted by: Hallway
I love the fact I don't have to lift a finger to change the air.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on September 13, 2018
Posted by: Chuck1983
I just installed two thermostats. Very easy to install and setup. The App seems to work fine but I have only had it a few days. They are expensive but worth the cost.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my NEST!
on January 19, 2018
Posted by: Chris Savage
So easy to use and I love the fact that we can use an app to control our thermostat. Looks great and performs like a BOSS!
I would recommend this to a friend!
Written by a customer while visiting Google LLC