Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Easy to install but does excellent job
on July 21, 2018
Posted by: Thinh Nguyen
Installation is very simple. Setting up is a bit more time consumed. Very cool once you just spin outer ring and it takes you to each of the parts to complete the setup. You still can make a mistake and struggled to get out, get back to start over again in the setting process. I'd recommend after you set wifi connected then compete other settings by your app or computer is easier.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
homeowner
on April 28, 2018
Posted by: Jimc
Very nice package. Everything, even a cool screwdriver, is included. Simple to install, easy to set up, very straight forward to operate.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Exceeded Expectations
on March 22, 2018
Posted by: Robert N
I am not one to write reviews but the benefits of this thermostat yielded great savings in the first month of use. Hopefully it will produce same results come A/C season.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Set it and Forget it
on January 24, 2019
Posted by: Anonymous
The Nest Learning Thermostat has worked great for us - it is very easy to use and it will pick up on your adjustments if any, and you with the use of a smart device while away monitor inside temp and or make adjustments if needed. But overall - Set it and Forget it - Love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Overrated
on May 7, 2021
Posted by: Dan S.
Overrated thermostat. Save your money and keep a traditional device.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 10, 2021
Hi Dan S, thanks for providing us with your feedback. We're sorry to hear Nest Learning Thermostat didn't meet your expectations. We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
Intuitive and looks great
on January 11, 2019
Posted by: Anonymous
Looks really sleek and it’s easy to use. Sometimes has issue determining when my wife and I both leave to go into eco mode, but otherwise have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product - Highly recommended
on December 18, 2019
Posted by: Nest Thremostat
The Nest Thermostat is made of great materials and craftsmanship. The instructions were easy to follow, and the software is very intuitive.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest Learning Stat - 2 Zone System
on April 23, 2021
Posted by: Joe S.
Love the thermostats!I wish you could program them for a zoned system so you could have one that would be the main (Heat, Cool, Off) and the other would follow....Also would be nice if the two could follow the same fan schedule... Overall, I love them!
I would recommend this to a friend!
Written by a customer while visiting Google LLC