Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great product
on November 21, 2021
Posted by: bigmack075
I had the cheaper Nest thermostat which did not work as well. The learning thermostat is easier to install and use
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best product ever
on April 8, 2018
Posted by: Jones Home Nest
My son bought me the Nest for Christmas to help me regulate my thermostat when I'm not home. I love it, I can set it up to come before I get up in the morning, I can schedule it to come on, on my way home from work. I am in love with my Nest and can't wait to get my lights in my house set up as smart control as well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Top notch
on November 26, 2018
Posted by: Anonymous
Best smart thermostat on the market
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of Use
on October 2, 2018
Posted by: Anonymous
The nest was amazing for being easy to install, and program. I love that I can change them temperature downstairs, from my phone or tell google to do it for me.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great Product
on May 1, 2020
Posted by: JOSHRF
Really love the product, we have 3 total, 1 for each floor of our home. Makes my life easier instead of going up and down stairs all day, i can just use the app or say hey google and have it set everything for me. I would give it 5stars the only issue i have is the nest t-stat works perfect through the nest app. But drops control randomly through the google home app. It says device isnt supported.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Couldn’t be happier
on February 9, 2019
Posted by: Anonymous
I’ve had my Nest for 5 months and it’s already saved me money! It was easy to install, setup, and I love being able to control my home from my phone. I would buy it again!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Works as advertised
on February 5, 2018
Posted by: Neill
Easy to setup, follow the instructions. Easy to use and enjoy the convenience!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Good concept but not practical
on July 6, 2021
Posted by: Smart User
Does not simply match with my good old thermostat. cannot keep the fan running when I need to. It is timed.The only good thing is the remote capability.It takes 3-4X steps to get what I want Vs. regular thermostat. Usability needs lot of imnprovement.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 8, 2021
Hi Smart User, thanks for taking the time to share your feedback with us. We’re sorry to hear about the fan issue you’re having with your Nest Learning Thermostat.
If you haven’t tried yet, you can also set a daily fan schedule by doing this:
- Press your thermostat ring to open the Quick View menu.
- Select Settings.
- Select Fan.
- Choose Schedule.
- Set how long you’d like your fan to run per hour, or set it to always run.
- Select what hours of the day you’d like your fan to run. If you have a multi speed fan, you can select a fan speed for your fan schedule.
- Select Done to set your schedule. Your fan will turn on automatically each day for the time and duration you’ve selected.
We’d love to answer any questions you may have and assist you further, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
If you haven’t tried yet, you can also set a daily fan schedule by doing this:
- Press your thermostat ring to open the Quick View menu.
- Select Settings.
- Select Fan.
- Choose Schedule.
- Set how long you’d like your fan to run per hour, or set it to always run.
- Select what hours of the day you’d like your fan to run. If you have a multi speed fan, you can select a fan speed for your fan schedule.
- Select Done to set your schedule. Your fan will turn on automatically each day for the time and duration you’ve selected.
We’d love to answer any questions you may have and assist you further, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC