Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
1
Wonder how long this one will last
on August 30, 2021
Posted by: Jake
I’m addicted to having it, but this is a replacement for one that just stopped working. (Very odd behaviors like not charging while mounted, turning itself off, etc.) Swapped out, without touching the wiring, and it’s working again just fine.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, September 3, 2021
Hi Jake, thank you for taking the time to share your feedback. We´re sorry to hear about the odd behavior with your replacement Nest Learning Thermostat. We´re glad to hear that you were able to fix the issue by swapping it out.
If you still experience any difficulty, please do not hesitate to contact us. We can assist you. We'd be happy to help you out, by reaching out to us here: https://support.google.com/googlenest/gethelp
If you still experience any difficulty, please do not hesitate to contact us. We can assist you. We'd be happy to help you out, by reaching out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
Very user friendly
on March 4, 2021
Posted by: akowal
Very easy to install, intuitive design and menu system, very useful mobile app. Flexible scheduling and programming, but we chose to manually adjust temps now and then and let it remember our settings. Remote temp sensors work as described, but keep in mind that if you switch to a remote sensor in a very cold room it may result in other rooms becoming too warm. This is a fault of our old, drafty farmhouse and one zone furnace with no automated damper. I only mention it because a thermostat can't solve that issue alone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on July 5, 2019
Posted by: Theld0617
Works great and easily to install don’t pay someone to do,if I can do it so can you
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install works great
on May 30, 2019
Posted by: WiscoTom
This product is so easy to install and use I had it installed in less than 10 minutes. I have no expertise in this area either. I really enjoy the app and you can make your own schedule if you choose not to use the learning feature. This product will work with along with the rest of my nest products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Wouldn't have any other thermostat
on November 26, 2018
Posted by: Anonymous
I was on the original wait list for the 1st gen Nest thermostat. In the 1st year, I noticed a reduction in my electricity bill of $22/month, on average, which paid for the thermostat. I used that Nest from 2012 until we moved in 2018. Once we got in the new home, I immediately pulled out the existing thermostat and replaced it with a new 3rd generation Nest Learning Thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 27, 2018
Posted by: William Harrod
The Nest Thermostat is an example of innovation and simplification, technology for a purpose. Nest frees the mind of home climate management, I am not that smart, but nest keeps me cozy so I can think.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on March 22, 2020
Posted by: RobbieFox
I've had other smart thermostats in the past but all they really did was let you change the temp when you were away. This takes it to a whole new level. I love the little eco reminders and the energy history, it has helped me become more eco conscious rather than crank the temperature down. I'd definitely recommend this to friends and family!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on September 14, 2020
Posted by: Dave123
It’s a smart thermostat that works very well with Alexa and phone App.
I would recommend this to a friend!
Written by a customer while visiting Google LLC