Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great Addition
on June 27, 2019
Posted by: Sam L
I got a Nest thermostat after much review of other smart thermostats. I NEEDED to replace the existing one in my newly purchased house. I am glad i chose Nest! Its just cool! It looks nice, great style to it! I don't regret having gone the route of getting a Nest and would recommend to my family members if they were looking for a new one.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat on the market hands down
on September 17, 2018
Posted by: Arok5
Honestly, the best thermostats on the market. I highly recommend these to anyone. I had one in my old place, but upon moving, I was disappointed in the basic thermostats that were installed that didn't connect to Wifi or my phone, nor were they nearly as functional as Nest is. I got two of these for my dual zone system and I couldn't be happier with them! Well worth the money and pay for themself!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Defective
on December 11, 2021
Posted by: Doug
I tried two neither one would work paid AC person to put no luck
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 14, 2021
Hi Doug, thanks for letting us know about the issue. It's unfortunate to hear that Nest Learning Thermostat isn't working for you, and we apologize for any inconvenience this issue may have caused you.
If you're willing, we'd like to help you with the issue. This will give us a better idea on what may be causing the issue, and how we can help you best. Our support channels are ready to assist you by visiting this link: https://support.google.com/googlenest/gethelp
If you're willing, we'd like to help you with the issue. This will give us a better idea on what may be causing the issue, and how we can help you best. Our support channels are ready to assist you by visiting this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
3rd gen nest thermostat
on January 10, 2019
Posted by: Anonymous
A really great product this is my second purchase had one in my previous home and just moved to a new home and it works great and easy to set up and use highly recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use!
on May 7, 2020
Posted by: Pavlo
Can set temperature right from my sofa,even with voice
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on January 3, 2022
Posted by: Donna R
Easy to install once hooked to the internet. Must download the Nest app and nest home app also. Then just a scan of the code and it’s pretty much installed.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Beautiful, Smart, Simple
on April 12, 2021
Posted by: BioAbyssal
Having tried several other "smart" units in the past ranging from Honeywell and EcoBee, I strongly feel the Nest smart learning thermostat is the best in the market. As a standalone or integrated with the nest ecosystem, it performs flawlessly and smartly on its own. For my two story house without a baffle, it's able to keep my house at it's desired temperature, knows when I'm home, knows when I'm away and knows when I want it cooler during the night to get nice and snug. Lastly, while integrated into the Nest/Google ecosystem it gets even better. Voice control, check, setting from afar, check, check house temp for the dog, check. I absolutely love this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on December 6, 2018
Posted by: Anonymous
Very happy with my nest thermostat. Very easy to use and the app is excellent.
We used a nest authorised installer we found on the nest website and he was absolutley fanatic. Thanks Eric
I would recommend this to a friend!
Written by a customer while visiting Google LLC