Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
3
Nest thermostat
on May 13, 2021
Posted by: Aldon
Prior to buying it, I was made to understand that it is voice activated. However, that is not true. I am trying to have it interface with alexia as claimed to be.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, May 17, 2021
Hi Aldon, we appreciate you for sharing your feedback with us. We are sorry to hear that Nest Learning Thermostat didn't meet your expectations. We can imagine how disappointing this experience may have been for you.
You can definitely control your Nest Learning Thermostat with your voice through Google Assistant and Amazon’s Alexa. Please consider reaching out to us so we can guide you in integrating Amazon Alexa with your Nest Thermostat and do our best to help you out here: https://support.google.com/googlenest/gethelp
You can definitely control your Nest Learning Thermostat with your voice through Google Assistant and Amazon’s Alexa. Please consider reaching out to us so we can guide you in integrating Amazon Alexa with your Nest Thermostat and do our best to help you out here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
Nest
on December 12, 2021
Posted by: Chris
Ive been using for two weeks and no issues. I did not have a common wire but hooked one up in the furnace to the transformer common and worked just fine. So far app is easy to use, I'm giving a 4 star until I have used for a while and see how the learning works and away using the app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent thermostat and very simple to install
on January 12, 2019
Posted by: Anonymous
Good looking product with a very easy installation and setup. Very simple to use works with Alexa and integrates into most home automation systems.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So easy!
on August 8, 2020
Posted by: Saran
We just purchased a home with dual zoned HVAC. It was difficult to program the thermostats and maintain a comfortable temperature. After some research we decided Nest would best suit our needs. The install was easy. Because we had an older system the plates on the old thermostats were huge. That someone at Nest considered this was genius. Again this installation was easy, quick and clean.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Stylish and easy to use
on January 19, 2019
Posted by: Anonymous
Best thing for me is the ability to control temps when you are remote like travelling. Or starting warm or cool house before you get home. Or control what your wife is doing with temps :-)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
95% - A
on May 18, 2018
Posted by: Ashley P
It’s great, just wish it had the option to turn the AC off completely at night because I like to open the windows and then in the mornings sometimes I forget to turn the AC back on and then it gets too hot in my apartment especially for my dog.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on March 15, 2019
Posted by: Hats
Installation was easy and explained well in the install guide. Took less that 30 minutes to set it up.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfect product!
on June 18, 2018
Posted by: PorcheCaymanLover
Everything is great about this product. If I had to say anything bad about it, and I wouldn't but if you forced me, I would only say that the display is too bright at night. Other than that, it is perfection at its finest. We purchased the copper ring version and it matches our wood perfectly. We love it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC