Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Technology
on May 4, 2018
Posted by: Best is awesome
We had Nest installed on our manufactured home, we needed to upgrade the old system.
It is the best investment.
Easy to use
Save us $$ on our energy bill.
It is the best investment.
Easy to use
Save us $$ on our energy bill.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest with Wink2 evaluation
on May 5, 2018
Posted by: C.S.
So far I have had to redo the boots once for the wink but the thermostat kept working with the old bot setup. Added in Max and min temp settings boots and want to see how those work with the away settings. Energy monitoring is a definite plus and between the thermostat and new HVAC unit has cut energy use by 67% over 60 days.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Third generation nest
on March 23, 2021
Posted by: J.Steele
Excellent installation walkthrough. So far it has very good remote use. The learning feature needs some work but I can understand where it's hard to pick up all human actions. The part that I think is the worst and most disturbing is that it's integration with Google Home thus far seems to be impossible even though they claim it is possible. I have third-party light bulbs that work with Google Home and the Google nest refuses to work with Google Home.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, March 24, 2021
Hi J.Steele,
Thanks for sharing some insights with the Nest Learning Thermostat. Your feedback matters a lot as we're always working to better understand our customers so we can improve our products to meet your expectations.
Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/contactflow
Thanks for sharing some insights with the Nest Learning Thermostat. Your feedback matters a lot as we're always working to better understand our customers so we can improve our products to meet your expectations.
Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/contactflow
Written by a customer while visiting Google LLC
Customer Rating
5
It's a thermostat!
on June 29, 2018
Posted by: jlstp
Easy to install, app works great, looks great on the wall! The home/away assist always works to save energy. Recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
A piece of art that adds value.
on July 21, 2019
Posted by: TinaR
We chose the copper colored thermostat... it looks fantastic amongst the art hanging on the wall.
We were outside of our comfort zone installing it, but once installed by a pro I was able to connect it to WiFi and my phone easily.
We’re saving money too!
We were outside of our comfort zone installing it, but once installed by a pro I was able to connect it to WiFi and my phone easily.
We’re saving money too!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Homeowner
on September 7, 2018
Posted by: Love the Nest
We installed the nest not really a knowing what to expect. Our electric company sends out reports rating the usage. After we installed the nest we went from being one of the houses that used the most to one of the house that saved the most. We are extremely happy with our nest. We added one to our upstairs unit and have given one to our son and daughter for their homes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on December 21, 2018
Posted by: Anonymous
This may be a spendy little thing but I like that it is kind of set it and forget it. I love the monthly report. I’ve only had one, but I was energy efficient!! I hope to get the smoke detectors because I really like that they communicate with each other. Having a thermostat that will shut off your furnace in a fire is great! Everything these days can be controlled by an app; a feature I like.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my Nest thermostat.
on July 10, 2020
Posted by: Gary from Lincoln
I love to be able to check and/or adjust temp in my home from anywhere. I highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting Google LLC