Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
When actions speak louder than words
on November 14, 2018
Posted by: Anonymous
If you are reading this, you are probably trying to figure out if buying the Nest Thermostat is worth it. Well, let me tell you. I was also a little hesitant to buy this. I was immediately proven wrong. I have an older HVAC system. Around 20+ years old. After one full month of use with the new thermostat, my utility bills went down. It will pay for itself in less than a year.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Looks neat
on May 27, 2021
Posted by: Catfish
Great Wall decoration. Keeps area at set temperature. Have not gotten it to “learn” our temperature preferences. Needs more instructions to use as advertised
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, June 3, 2021
Hi Catfish, thanks for the time posting a review. We’re sorry that your Nest Learning Thermostat has not learned your temperature preferences yet.
The Nest Learning Thermostat can learn your daily routine and automatically create a temperature schedule for you. If you prefer to enable learning so it can automatically adjust its temperature, you can turn Auto-Schedule on. With Auto-Schedule, your Nest thermostat learns what temperatures you like at different times of the day. After a few days of learning, your thermostat will prepare a schedule for you. In order to learn, your thermostat needs to have Auto-Schedule turned on. You can check this setting in the app or on your thermostat.
- In the app: On the Nest app home screen, select your thermostat > Settings > Auto-Schedule.
- On your thermostat: Go to Settings > Nest Sense Auto-Schedule.
There are lots of ways to help improve energy savings and reduce your utility bills. We suggest checking this article to learn more: https://support.google.com/googlenest/answer/9249254
Find out more about the thermostat settings here: https://support.google.com/googlenest/answer/9244728
If you need further assistance, please let us know and we'd be more than happy to help. You can contact our support team here: https://support.google.com/googlenest/gethelp
The Nest Learning Thermostat can learn your daily routine and automatically create a temperature schedule for you. If you prefer to enable learning so it can automatically adjust its temperature, you can turn Auto-Schedule on. With Auto-Schedule, your Nest thermostat learns what temperatures you like at different times of the day. After a few days of learning, your thermostat will prepare a schedule for you. In order to learn, your thermostat needs to have Auto-Schedule turned on. You can check this setting in the app or on your thermostat.
- In the app: On the Nest app home screen, select your thermostat > Settings > Auto-Schedule.
- On your thermostat: Go to Settings > Nest Sense Auto-Schedule.
There are lots of ways to help improve energy savings and reduce your utility bills. We suggest checking this article to learn more: https://support.google.com/googlenest/answer/9249254
Find out more about the thermostat settings here: https://support.google.com/googlenest/answer/9244728
If you need further assistance, please let us know and we'd be more than happy to help. You can contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy, sleek, convenient
on February 5, 2018
Posted by: Krista
I knew that this thermostat would be user friendly but it definitely exceeded my expectations. We are able to keep the inside temperature warm or cool with the flick of a wrist, we are able to keep the household heating and air expenses down by turning it to the green leaf temperature.. easily sets up with other smart devices in the home.. I could go on and on! I would recommend this product to family and friends. It has been worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So Simple...
on October 1, 2018
Posted by: Anonymous
This product is elegant in its simplicity. Installation took 15 minutes from the time I shutdown the HVAC and when everything was up and running again.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my Nest Thermostat
on July 7, 2018
Posted by: mshellrb
I would have never known about this product if it were not for my electric provider. I love it so much. Convenient, easy to install and very tech savy. Can program temps away from home. Can even secure so no one in home changes the temp if that's an issue. Works with Google and Amazon technology. Love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works better than advertised!!
on February 27, 2019
Posted by: Anonymous
I love this thing. It learned that I want the temp down before bed and then warm again before I got out of bed. It simply knows things now. I had some small issues installing it, as I did not correctly turn off all the power to my furnace. So, I would recommend reading ALL of the install directions first. The support people are really good and can help trouble shoot your issues. Very happy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Toni
on November 29, 2018
Posted by: Anonymous
This is the best thermostat ever!!! Nice looking, easy to use and has helped monitor my A/C efficiency. I recommend it for every home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 21, 2018
Posted by: Nicktech
The Nest thermostat is great the feature I like the best is being able to lock the thermostat so that nobody adjusted to an unwanted temperature. this coupled with The Nest learning and Eco leaf has saved at least $100 a month for my electric bill thanks nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC