Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Excellent
on September 7, 2018
Posted by: Dave1
At first I thought the round shape looked antiquated. I grew up in a house with a round Honeywell non-programmable thermostat. But it's a marvelous device. Easy to install and use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Would highly recommend
on August 30, 2020
Posted by: Jesben
Easy to set up; i can control all the settings from my iPhone or iPad, my nest thermostat looks sleek, modern
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Smart Thermostat made easy
on January 11, 2019
Posted by: Anonymous
My wife and I had our Nest thermostat installed yesterday and we love it. Extremely easy to program. Very user friendly, it knows when you leave the house so it can adjust the temperature for you and it works with the Amazon Alexa products (Echo, Echo Dot etc). Great value for the money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on November 2, 2018
Posted by: Anonymous
Great product and setup was straight forward
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
OK but smart learning portion does nto work well.
on November 18, 2021
Posted by: Rob F
Learning portion does not work well and eventually needs to be trued off. Intermittent communication with my smart home. Can't turn off.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, November 20, 2021
Hi Rob F, thanks for your feedback and for bringing this to our attention. We're sorry to hear you're having trouble with the learning feature of your Nest Learning Thermostat and for having intermittent communication with your smart home. We want to help. We'd like to know more about what's happening and take a closer look at your device. We suggest reaching out to our support team so we can check on it and we'll gladly walk you through some troubleshooting steps that may help resolve your concern. You can contact us anytime you're free, and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on May 24, 2018
Posted by: Rachel F.
I travel a lot and have room mates, this is a great thermostat to make sure my energy bill isn’t through the rough. The eco feature is great and helps save money and energy. The nest is really easy to use and I won’t go back to any other thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on September 18, 2018
Posted by: John J
Great thermostat! It will learn your behavior in a couple of weeks. I like how on the app it shows how long your heat pump was running. Just purchased the Nest Protect Smoke Alarms. Great products as well!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Mom
on January 6, 2019
Posted by: Anonymous
Love this new piece of technology in our home. Everyone in the household can use it as it is really easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC