Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great Thermostat
on February 25, 2019
Posted by: Anonymous
I purchased the Nest Thermostat to be able to operate from my smart phone. The app is excellent, if you set it up with everyone's smart phone, it will adjust to economy automatically when no one is home. You can also adjust to any temp and adjust to norm before returning home.
It was very easy to install, it comes with a cover plate, if you want to cover any existing hole or electrical box.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works better than I thought.
on February 25, 2018
Posted by: TomH - Vallejo
We have two HVACs and two programmable thermostats. One was upstairs. We didn't use the programmable feature because our routines are not.......that routine and, if we aren't planning to be around the house for long, no reason to run heat or AC and then take off. But, we do run the fan to circulate air for the upstairs unit and that meant running up and down stairs to turn on or off and sometimes forgetting we had it on. The HVACs are old and fan motors, even in manual on and low speed, consume almost 500 watts! So, we don't like to run unnecessarily.
Had been looking at remote control thermostats for a while and had dropped Nest from list due to comparative pricing. And, we had concerns about internet connection with any of the remote thermostats. Automation electronics can provide way too much information for nefarious purposes and with information going to anonymous locations on the net, who knows who can tap in and see status. Call me paranoid but………………..
Upstairs thermostat failed. So, replacement was necessary. And, COSTCO had Nest 3 on sale. We had Nest CO/smoke detectors that we really love the quality and function and lack of issues in more than two years. So, took a chance and bought two Nest 3s at COSTCO.
We’ve installed and have been using for about two weeks. They are fantastic! Small issue with common wire on installation but that was easily resolved on my own. The app is fantastic and I’m (spouse not so happy about this) am having a great time checking on and adjusting temperatures and settings when away from home. The learning function hasn’t developed a full schedule yet and, it seemed to me that we won’t want to use it anyway because as “smart” as it may be, it cannot have the foreknowledge of our plans that we do and those affect whether we even turn the systems on or not at any given point in time. But, with the home/away sensors, maybe it will work after all. We’ll see.
I was impressed with the sunblock feature which I did not know it had because one thermostat is on a wall where, at certain times of the year, sunlight from a skylight shines directly on it. But alas, although it worked, it turned out that the overall temp in that corner can get up to 78 even on a day when it is only 58 outside (yesterday) and with ecomode set at 50/78, that kicks the AC on during a winter day. For not, I reset upper eco to 80 and we’ll see if that works.
Overall, we’re impressed and loving these two thermostats so far. If that last at least ten years, we’ll be highly satisfied.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on September 13, 2018
Posted by: Kaysi
We have had our learning thermostat for 2 years, and I cant imagine going back to the old kind. Super easy to install, love the app that let's you change temp from anywhere (wake up and you're too hot? Change the temp from bed!) and set it to "away when you'll be gone. The monthly email about usage is really interesting. I recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I love it
on July 25, 2020
Posted by: Private 98
I have had this thermostat for a month now and I absolutely love it. It looks good, easy to use both manually and with the app. The temperature display is great, nice and large, which is a big plus. I can adjust the setting from anywhere using my phone so that the house is comfortable when I return.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
DJ
on July 13, 2019
Posted by: donjuls1
The nest thermostat has been a great addition to our home. It was super easy to install, set up and get it on line. No issues and I’d highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on May 13, 2019
Posted by: Tommy G
The thermostat was easy to install and looks great on the wall. Very easy to use and program. Better than what I expected.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Favorite smart home device
on May 15, 2020
Posted by: Medinaj68
This is by far the best smart home device I’ve purchased. Nothing better than being able to adjust your home’s temperature from anywhere.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic piece of tech to help you save money
on February 13, 2018
Posted by: Shane G
Quick to install, intuitive, and saves me a couple more dollars every month all while looking awesome on my wall. It does it's job, and then some. What more can a guy ask for?
I would recommend this to a friend!
Written by a customer while visiting Google LLC