Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great addition to any home
on July 22, 2019
Posted by: Pipe
Very convenient, modern piece of equipment; cost saving
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on April 25, 2018
Posted by: A Loyal Customer
The Nest Learning Thermostat has exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nesting
on January 7, 2019
Posted by: Anonymous
Great device I would highly recommended.i love being able to control my home temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
WOW
on January 21, 2019
Posted by: Anonymous
All I'm saying that I LOVE this product. Never used this brand and it's well worth it. I can control it from my phone and does what I want. I highly recommend. Will purchase more Nest products very soon. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great innovative tech
on October 15, 2018
Posted by: Anonymous
Very easy to set up. Great innovative tech that lets users take control or automate their HVAC system. A little over priced. Would be much better and worth more of it's premium price if multiple (3+) base plates (different sized & shaped) were provided.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great but a pain to configure other users
on March 31, 2021
Posted by: Homeowner
Instead of just using the nest app to add users, you need to also add google home (and perhaps additional google accts). The thermostat is nice but google makes controlling it difficult.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, April 2, 2021
Hi Homeowner, thanks for reaching out. We apologize for the inconvenient experience of having to set up your accounts on both the Nest app and Google Home app for the Nest Learning Thermostat.
We understand that using both apps can be intimidating. However, you get the benefit of fully controlling all the features for your Nest thermostat using the Nest app, and the added benefit of using Google´s ecosystem, security features and cloud storage.
If you have any questions or if you would like to have one of our support specialists provide you with a detailed guide on the features for both the Nest app and Google Home app, we´d be happy to help you. You´re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
We understand that using both apps can be intimidating. However, you get the benefit of fully controlling all the features for your Nest thermostat using the Nest app, and the added benefit of using Google´s ecosystem, security features and cloud storage.
If you have any questions or if you would like to have one of our support specialists provide you with a detailed guide on the features for both the Nest app and Google Home app, we´d be happy to help you. You´re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
The BEST thing that happened to thermostats!
on June 5, 2019
Posted by: J Toews
I've had a Nest for several years now and have also invested in the temperature sensor. I spend most of my day in a upper room of my house and thanks to the sensor, I can change where the thermostat regulates the temperature from. There's a wonderful ease of use when the temperature in the house needs heat or A/C I can just open my phone and control it from there without having to go to the Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Smart Thermostat
on October 22, 2018
Posted by: Anonymous
I love it. Looks great and easy to use. I like being able to see and adjust the temperature from my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC