Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Highly recommend
on July 30, 2019
Posted by: Zachary Feeney
This thing is great - easy to use and install. Worth the money
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Simply Awsome
on February 10, 2018
Posted by: Nester
Beautiful design, beautiful appearance and most important simple beautiful performance.
Can not wait to own more nest products.
Can not wait to own more nest products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Second unit
on August 13, 2019
Posted by: Carlos9
This is my 2nd unit installed in a vacation home. It helps with being able to control the interior temperature remotely. Installation of this unit was easy as I had done it in the past and the AC unit is a newer model. Had another Nest at another house with an older AC unit which was more complicated.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Learning thermostat
on January 26, 2020
Posted by: Michael Schneider
Love this product. Will help save money, easy to use and awesome that you can control from phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very excited about Nest!
on November 13, 2018
Posted by: Anonymous
Compared to my old programmable thermostat. This one is very easy to use. Turn the knob and click! Just that easy!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy
on April 24, 2018
Posted by: Vance
Love this thermostat, I don’t know why I waited to get it. Would recommend, easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The best Thermostat you will ever own!
on February 6, 2018
Posted by: RoCoWx
I absolutely love this device!!!! It was so simple to install. It has been hassle free and easily learned my families comfort habits. I love checking the history everyday to see how little my unit was used on the previous day. I love seeing the green Eco leaf. I know I am saving money and being very energy efficient. This will not be the last Nest product I buy!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
why no customized schedules?
on March 3, 2021
Posted by: mkvalen07
I like the google nest thermostat. The only reason I don't give this review five stars is for the simple fact that when using a sensor you cannot set your own sensor schedules. Now I know from doing some research on other smart thermostats that customizing your own schedule is completely possible. For this reason, I am unsure as to why google nest does not have this same feature. If the nest was to add an update to allow this I will change my review from three stars to five stars in a heartbeat.
No, I would not recommend this to a friend.
Response from Google LLCBy John, Google Customer Care, March 11, 2021
Hi there,
Thanks for sharing your feedback on the Nest Learning Thermostat with us. We're sorry to hear it didn't fully meet your expectations.
Your feedback matters to us as we're always on the look-out for ways to improve our products. If you need any help with your Nest thermostat, please don't hesitate to contact us here: https://support.google.com/googlenest/gethelp
Thanks for sharing your feedback on the Nest Learning Thermostat with us. We're sorry to hear it didn't fully meet your expectations.
Your feedback matters to us as we're always on the look-out for ways to improve our products. If you need any help with your Nest thermostat, please don't hesitate to contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC