Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great Thermostat
on May 15, 2018
Posted by: rmh2280
I love this thermostat. It works great. It's awesome to be able to control your thermostat while you are away from the home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome product
on October 6, 2020
Posted by: Mike Cfd
Ordered two of the 3rd gen nest learning thermostats for our new home. Shipping was faster than expected products look amazing. The stainless steel ring looks very modern on any color wall. Installation was very straightforward and setup was a breeze with the nest app providing pictures. Almost impossible to go wrong.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
2 Nest learning thermostats installed.
on March 13, 2021
Posted by: Robert
Features are excellent, but 1 of 2 failed after 6 months of use and had to be replaced. Total time the two have been in use is 7 months so have to wait and see if that is indicative of reliability or just a fluke.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
Hi Robert,
We're sorry to hear about your experience with one of your Nest Thermostats, but glad to hear you were able to get a replacement. Let's observe them from now, and don't hesitate to reach out to us whenever you need assistance, and we'd be more than happy to help you!
We're sorry to hear about your experience with one of your Nest Thermostats, but glad to hear you were able to get a replacement. Let's observe them from now, and don't hesitate to reach out to us whenever you need assistance, and we'd be more than happy to help you!
Written by a customer while visiting Google LLC
Customer Rating
5
Exceptional Product!
on October 6, 2018
Posted by: Anonymous
Been eyeing this for a couple of years but my current thermo was working fine. Finally pulled the trigger and immediately saw the benefits and cost savings. Ended up buying a second one for upstairs two weeks later. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Stellar Product
on January 7, 2019
Posted by: Anonymous
Wonderful, easy set up and installation. Works like a charm.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Long Run Energy Savings
on August 30, 2019
Posted by: wallac29
Love this product! The app makes the thermostat easy to use, and I can set it to "eco mode" from my phone while I'm at work to save energy. The upfront cost is a little high for some people, but hopefully the energy bill savings offset the cost in the long run.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Thermostat
on January 7, 2019
Posted by: Anonymous
One of the best tech products I own. Nice looking too!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works Great
on February 22, 2018
Posted by: Ashley
I love this product, it works great. The installation was very easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC