Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9 out of 5
4.9
(9,880 Reviews)
Open Ratings Snapshot
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product. 
(
9,592 out of 9,880
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
4 out of 5
4
Great Product-Poor Instructions
on April 19, 2020
Posted by: Struggled to figure out
The thermostat is excellent so far. Just installed it. However I was disappointed that it came with no users guide other than a two page timeline which gives no information on how to set up the WiFi and the phone app connection. I had to google all the instructions and figured it out through trial and error. For such an expensive item it should come with more instructions.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Buy one or more now, thank yourself later
on November 18, 2018
Posted by: Anonymous
This is one of the most useful home products that I've purchased. I already feel like it's providing excellent value in being able to remotely monitor temperature in our primary residence, as we're often traveling on the weekends. It looks magnificent on the wall. Best of all, I can easily anticipate a significant reduction to our winter heating bill (natural gas) as the Nest learns about us.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Nest thermostat
on July 20, 2020
Posted by: Brother B
This is the most intuitive thermostat that we’d ever seen. There is an optional automatic power saving feature that can be set to sense when we‘ve left our home. It allows us to select the range of temperatures this feature uses as well. Power savings are logged via a spreadsheet format to view our carbon footprint reduction. We also like the manual WiFi temp adjustment option when we’re away.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
on June 9, 2019
Posted by: Lyle Manring
The only reason I haven’t given it to you for is I’m waiting to see the payback on energy savings
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
on September 4, 2019
Posted by: BigDog1952
Was worth buying based on the power saving and it seem to keep the house cooling . Very easy to see the temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Well worth it
on December 7, 2018
Posted by: Anonymous
I had this installed for a few days now and love it. I had a new furnace & a.c. installed and the contractor installed a Lyric T-6 Pro and it was junk. It Wouldn't link up with wifi or dim lights either. I was fed up so i bought a Nest. I got home and abiut 20 mins later had it up and running. Super easy and it linked up right away. Its great and im happy I spent the extra money. Thanks Nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Nest Learning Thermostat
on December 31, 2019
Posted by: Corona, CA.
This Nest product looks great and works as described. Simple to stall and setup with step by step instructions. It's will worth the price.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love this Product!
on July 22, 2021
Posted by: Shiva
Loving this product. Very easy to install and operate.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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