Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,880 Reviews)
Rating breakdown 9,880 reviews
5 Stars
9,028
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,592 out of
9,880)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on July 18, 2019
Posted by: Phototaker
We love our new Nest Thermostat - it is easy to use and love how it looks
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Sami
on September 13, 2018
Posted by: Sami
We are so happy with NEST products strongly recommended to everyone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
After set up, A+
on July 2, 2020
Posted by: lauren4nicole
Setting up the nest was very easy and the app was a huge help. However once I got it set up it kept saying no power to RC/RH. After an hour messaging a nest support agent, we lost connection and YouTube helped us realize the nest blew a fuse on the furnace. Once we figured that out and a quick trip to Meijer for a new fuse... We LOVE our new nest and the ease of using an app to control it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Not sure if set up right
on December 9, 2018
Posted by: Anonymous
I was able to get the Nest Thermostat through my power company on a special promotion. Installation was very simple, but I am not sure I have it set up for the most efficient use. The explanation of how the thermostat learns seems to be clear enough, but I am not sure how the learning feature interacts with a pre-set schedule, and I am not sure how to effectively take advantage of the "leaf".
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy, beautiful, amazing.
on February 2, 2019
Posted by: Anonymous
I. Love. This. Thermostat.
Never thought I'd say that, but I'm a dad and own a home, so why not embrace being old?
Super easy to install, integration with the app is seamless, setup was simple. Oh, and it works great.
Buy it. Now. Or don't, I don't care, but you're missing out on an awesome piece of tech.
Never thought I'd say that, but I'm a dad and own a home, so why not embrace being old?
Super easy to install, integration with the app is seamless, setup was simple. Oh, and it works great.
Buy it. Now. Or don't, I don't care, but you're missing out on an awesome piece of tech.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it!
on August 1, 2019
Posted by: Rob-R
Easy installation, learned our routines quickly and now we never touch it, also love how it lights up as you walk by so you can check it's status.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Poor
on December 18, 2021
Posted by: Jerry
I would buy a standard digital thermostat that has Wi-Fi capabilities they do just as good job not as complicated and easier to program
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 21, 2021
Hi Jerry, thanks for sharing your insights. We're sorry to hear that Nest Learning Thermostat fell short of meeting your expectations.
You can fine a detailed list of all the features for your Nest Learning Thermostat here: https://support.google.com/googlenest/topic/9361969
We can also walk you through these features if you can contact us here: https://support.google.com/googlenest/gethelp
You can fine a detailed list of all the features for your Nest Learning Thermostat here: https://support.google.com/googlenest/topic/9361969
We can also walk you through these features if you can contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Sleek and easy to use
on April 11, 2019
Posted by: A Dare
I have 2 Nest Learning Thermostat, one up stairs and one down.
And it makes managing my home much easier than the old manual states
And it makes managing my home much easier than the old manual states
I would recommend this to a friend!
Written by a customer while visiting Google LLC