Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
3
Could be better for zoned systems
on January 12, 2022
Posted by: RichardO
I have a 2 zone heat pump system with aux resistance electric heat. The installer still hasn't gotten the aux heating system working, but that's his issue.I wish that the 2 nest thermos I have knew about each other and could swap displays.I also wish the current ambient temp was more clearly displayed.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 14, 2022
Hi RichardO, thanks for letting us know of your insights about the Nest Learning Thermostat. We’re sorry to learn that your experience is less than ideal.
If you move your thermostat across the room or to another room entirely, it will need time to learn about its new spot. You might notice that it behaves differently while it’s learning. If your thermostat’s behavior causes trouble, you can reset its temperature schedule and Home/Away settings. This can help it learn more quickly about its new location. It will be difficult for your Nest thermostat to work as expected if you move it frequently. This can cause unexpected thermostat behavior, and you could get too warm or cold.
3rd gen Nest Learning Thermostats can use Farsight to show you useful information when you approach. You can have Farsight show you either the target temperature or the current room temperature. If the room seems cooler or warmer than what your thermostat says, Farsight may be set to show you the target temperature, not the current temperature in your home. You can change Farsight settings any time you like. Here’s the link: https://support.google.com/googlenest/answer/9243193
Your feedback is important to us. Please visit us anytime at the following link for any questions or concerns you may have: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Peace of Mind
on February 8, 2018
Posted by: Myra Miller
We had to update a furnace that went out after 60 years of service in our home and decided to upgrade our thermostat at the same time. Best decision ever! I love having the ability to connect to my Nest thermostat remotely through my app and adjust as needed. Our heating and cooling professional installed our new Nest with limited issues and was able to walk us through the setup quickly and easily. The sleek design looks great on our wall and the display only lights up as you approach, not calling attention to itself. We are so happy with this upgrade and are eager to upgrade our second thermostat for our upstairs in the next few months.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great upgrade for a thermostat
on February 27, 2018
Posted by: Popsracer
Excellent product that performs as advertised and is simple to install and set-up.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Second Nest
on March 23, 2019
Posted by: Dan and Sherry
We installed a nest in our first home and absolutely loved the ability to monitor our heating/cooling while on the road. We travel quite a bit and this was very helpful when we were down south during the winter. Since moving into our new home, installing a nest was our first priority. The nest has been a great and reliable product for our peace of mind while on the road.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 9, 2019
Posted by: Anonymous
Awesome thermostat looks and performs Great! Fun to install and setup. Nice improvement to my home! Fun to work with Alexa too!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 10, 2018
Posted by: Plumber_Ed
Very fine product. Can already see savings in my utilities. Buying other nest products. Bought a thermostat for a friend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My 3rd Nest
on January 8, 2019
Posted by: Anonymous
Latest Nest Thermostat is a quality product with superior support if you need it. after i installed my first on the rest of them were easy to uninstall and set up. Nice to be able to control my vacation home with my I-Phone .
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent Peformance
on January 26, 2019
Posted by: Anonymous
I am so pleased with the purchase of the Nest Thermostat. The performance and accuracy are great. I had my unit professionally installed, with was done , in less than 30 minutes. Can’t wait to see a reduction of heating bill. My home now has a comfortable and consistant temperature .