Customer reviews from lg.com
LG - 100" Class 84B Series QNED evo AI Mini LED 4K Smart webOS TV (2026)
Average customer rating
4.8
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
116
4 Stars
13
3 Stars
1
2 Stars
2
1 Star
3
Customer Reviews for LG - 100" Class 84B Series QNED evo AI Mini LED 4K Smart webOS TV (2026)
Customer Rating
2
Little off
on May 21, 2026
Posted by: shawn NY
I just purchase this tv was a little disappointed with speed very slow , pictures looks the same as my 86 inch qned90t . the magic remote did not work with this qned84bu. I wish LG would put the A11 PROCESSOR CHIP and charge a little more in cost to customer. I add a sound bar still was not happy with the sound. I am returning this TV to wait for LG Micro RGB MRGB95B to go on sale. I did not see a lot of upgrade in this TV .
Response from lg.comBy LG, May 25, 2026
Hello, Shawn. We appreciate you sharing your experience with your LG 100QNED84BU TV, and we want you to feel confident in the performance of your new setup. Noticing slower menu navigation, picture differences compared to another model, or a remote that isn’t pairing as expected can take away from the experience, and we value you taking the time to share this. Performing a full power reset, checking for the latest firmware update, and re‑registering the Magic Remote can help improve responsiveness. You can also review steps for addressing input lag and overall speed here: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899
If you’d like us to take a closer look at your setup or walk through additional steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
If you’d like us to take a closer look at your setup or walk through additional steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great features!
on April 22, 2026
Posted by: Ricky1953
from Lake Elsinore, CA
Great picture quality with easy setup. Resolution is crystal clear.Connectivity was easy to setup with the help of AI. Refresh rate of 120 mhz is important for gaming.
Response from lg.comBy LG, April 23, 2026
Hello, Ricky! We’re glad to hear your LG TV is delivering that crystal‑clear resolution and smooth 120 Hz performance—perfect for gaming sessions. It’s great knowing the setup and connectivity were a breeze, especially with the help of AI. Thanks for sharing such an awesome 5‑star review! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
False advertising of Dolby vision under features
on March 15, 2026
Posted by: Atc999
from Michigan
[This review was collected as part of a promotion.]
Response from lg.comBy LG, March 18, 2026
Hello. Thank you for bringing this to our attention regarding your LG TV. We understand how important it is for the listed features to match what the unit actually supports, and we appreciate you pointing out the issue you’ve encountered with Dolby Vision being shown under the product features. We want to make sure your specific model is reviewed so we can look into the feature details accurately. To allow us to properly investigate the details of your specific product model and to see how we can assist with the Dolby Vision feature issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Sound and screen refresh not good.
on March 1, 2026
Posted by: LG user123123
from NC
The screen refresh is too slow, and I see lagging all the time. Also, the sound quality is not good at all. I can’t hear the dialogue properly even after adjusting it in many ways.
Response from lg.comBy LG, March 2, 2026
Hi. Thank you for sharing what you’re experiencing with your LG TV. Screen lag and difficulty hearing dialogue can really affect everyday viewing, and we appreciate you pointing out how both the refresh performance and audio clarity are impacting your setup. You can also refer to this helpful link for guidance on LG TV picture and sound optimization: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899 To allow us to properly investigate the details of your specific product model and to see how we can assist with your screen‑refresh and sound‑quality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
3
Decent
on January 3, 2026
Posted by: SB123
Sound is not good. Buy a sound bar or system. Corners either came with lights blow out. Or for some reason there a white rings in the corner. Other than that better than my last tv.
Response from lg.comBy LG, January 8, 2026
Hello, Bryan. Thank you for sharing your experience with your LG TV. We appreciate you taking a moment to describe what you’ve noticed with your TV, especially the sound quality concerns and the lighting issues in the corners, including the white rings you mentioned. Your feedback about how the picture compares to your previous TV while still having these issues is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this audio‑ and panel‑lighting issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering:
https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463 & https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463 & https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
Written by a customer while visiting lg.com
Customer Rating
2
Edge Lit Do not buy
on December 13, 2025
Posted by: RKB87
LG does not post that this TV is Edge Lit which recently over the last several years has been shown to have decreased reliability and uniformity issues. When I am viewing dark content such as scenes at night the bright spots are ridiculous. Bright scenes are very detailed but I have a 7700 series LG and it and has less issues and cheaper than this TV. I also have flashlighting in the corners. Some people may not notice but once you do the price increase is not worth it. Please do your research and do not buy edge lit TVs. Search the web for issues. I love the magic remote though.
Response from lg.comBy LG, December 16, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We appreciate your feedback regarding the edge-lit TV design, the bright spots and flashlighting you’ve noticed during dark scenes, and your comparison to the 7700 series model. It’s also great to hear you enjoy the Magic Remote feature. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV screen uniformity and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV support and troubleshooting options: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-image-burnin--20152745607830. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Solid TV
on December 9, 2025
Posted by: SNLG100
from Chicago
[This review was collected as part of a promotion.] Huge bright and great for movies and sports so far. Excellent picture for the price and a strong overall value for this 100in TV. Love it so far.
Response from lg.comBy LG, December 10, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are absolutely thrilled to hear how much you love your LG 100-inch QNED TV, model 100QNED85AU! We appreciate you taking the time to provide such positive feedback.
We are delighted that you find the 100QNED85AU to be huge, bright, and great for both movies and sports. Providing an excellent picture for the price and a strong overall value for a TV of this size is what we aim for, and we are happy that you are so pleased with the purchase.
https://www.lg.com/us/tvs/lg-100qned85au-qned-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We are delighted that you find the 100QNED85AU to be huge, bright, and great for both movies and sports. Providing an excellent picture for the price and a strong overall value for a TV of this size is what we aim for, and we are happy that you are so pleased with the purchase.
https://www.lg.com/us/tvs/lg-100qned85au-qned-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
4
great tv horrid remote
on December 8, 2025
Posted by: bjl Florida
LOVE the tv and all of the features. I HATE the remote. I am trying my best to get used to it but it's like using a mouse...and you have to click and point sometimes while trying to hold the remote still. NO numbers on the remote...I'm trying to find one compatible with this wonderful tv and then I'll be 100% satisfied and would give it a 5 star.
Response from lg.comBy LG, December 9, 2025
Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your 65QNED85AUA television and your dissatisfaction with the remote control.
We understand that you LOVE the TV and its features, but you HATE the remote due to the pointer functionality and the lack of a number pad. Your feedback on the remote's design and usability is very important to us, and we appreciate you noting that a different remote would make you 100% satisfied with this wonderful television. We assure you that we are committed to helping you find a remote solution that enhances your viewing experience. We would be happy to check for compatible alternative LG remote options that include a number pad and potentially offer a more traditional control experience for your QNED TV.
https://www.lg.com/us/tvs/lg-65qned85aua-qned-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We understand that you LOVE the TV and its features, but you HATE the remote due to the pointer functionality and the lack of a number pad. Your feedback on the remote's design and usability is very important to us, and we appreciate you noting that a different remote would make you 100% satisfied with this wonderful television. We assure you that we are committed to helping you find a remote solution that enhances your viewing experience. We would be happy to check for compatible alternative LG remote options that include a number pad and potentially offer a more traditional control experience for your QNED TV.
https://www.lg.com/us/tvs/lg-65qned85aua-qned-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com