Customer reviews from whirlpool.com
Whirlpool - 18 Cu. Ft. Top-Freezer Refrigerator with Flexi-Slide Bin - White
Average customer rating
3.9
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
24
4 Stars
12
3 Stars
13
2 Stars
3
1 Star
4
71%of customers recommend this product.
(
29 out of
41)
Customer Reviews for Whirlpool - 18 Cu. Ft. Top-Freezer Refrigerator with Flexi-Slide Bin - White
Customer Rating
1
Unhappy consumer
on June 5, 2023
Posted by: Hannah
from Bethany Mo
[This review was collected as part of a promotion.] I bought my brand new refrigerator from a store close to home. Once I got it home it never worked. It took 4 weeks before I ever saw a solution to this problem. When you have a family having a refrigerator is a essential. Don't recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 6, 2023
Thank you for sharing your insights with us, Hannah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 338887.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator
on June 29, 2023
Posted by: Basement Fridfe
from Harwich, Ma
[This review was collected as part of a promotion.] Got this for our basement & couldn’t be happier. Would buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful Fridge
on July 14, 2023
Posted by: Ddixie
from Tampa
[This review was collected as part of a promotion.] Refrigerator came with my newly renovated home. Works great and has a nice sleek design
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not so great refrigerator
on August 28, 2023
Posted by: Kimmyq
from Woodbridge, VA
[This review was collected as part of a promotion.] I purchased the refrigerator on July 18, 2023 and the rubber trim on the freezer door came off. I have to wait 6 to 8 weeks for a replacement freezer door.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on October 9, 2023
Posted by: Dscotage
from Richmond virginia
[This review was collected as part of a promotion.] It’s difficult to bend down to place or retrieve foods.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Consider seniors and or disabled for tiny homes
on October 24, 2023
Posted by: Mrs Hollender
[This review was collected as part of a promotion.] This model Whirlpool came with our tiny home purchase we are a senior couple and I believe most tiny homes are senior occupied. Therefore when choosing appliances considerations for ease of use should be first on your list. Example bottom drawers for fruit and vegetables should be housed in the middle not at the bottom all models should have front ice dispensers as our inside dispenser does not shut off when full and creates a mess in the freezer. As far as the doors and spaces there those are great but there is only one small area on the shelving in the main area for taller items such as milk soda juices that smaller extra drawer could go because it doesn't open properly anyway that way you would have more space for larger items and two drawers in the middle rather than the bottom
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well designed for maximum storage
on November 3, 2023
Posted by: S. J.
[This review was collected as part of a promotion.] I have had this refrigerator long enough to comment. I love it. It’s a smaller freezer on top Fridge. It’s very well designed for effective storage IN A SMALLER SPACE. The only suggestion I would make is I would like a light in the freezer.
Sarah Jane Watson
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lovely
on November 29, 2023
Posted by: Diane
[This review was collected as part of a promotion.] Beautiful refrigerator and very cost effective and big
Written by a customer while visiting whirlpool.com