Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
1 out of 5
1
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product. 
(
0 out of 1
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
1 out of 5
1
Absolute Garbage
on January 4, 2026
Posted by: Wicked Melon
from Valley Springs, CA
Purchased this refrigerator and immediately had regrets. Second day, it started tripping the breaker, regardless of it being 20 amp and dedicated. At first, it was once a day, and about a week later, it was every 20 minutes. While it did run, the ice production was extremely poor. I returned this piece of trash and could not possibly recommend a refrigerator less
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy SEA CareJanuary 5, 2026
Greetings,

Thank you for choosing Samsung for your refrigeration needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

Have a great day.

-John
Written by a customer while visiting Samsung US