[This review was collected as part of a promotion.] My husband has the larger version of this pillow (which I find comfortable) and I didn't think "size matters", but apparently, it does in this case. This is not as heavy and therefore not as substantial as the larger shaped version (my husband's pillow, which came with our bed). It's "fine" -- I bought it to use at my parents' house when we are visiting and for that occasional use, it will do; however, I do not think I'd be satisfied with this as an "every day" pillow. I am a side sleeper with neck and back issues and it did not feel supportive enough. Perhaps it wasn't tall enough? I am 5'3" and 145 lbs -- an athlete with a great need for back and neck support. Although it's far better than anything they had in the house, I would not buy it to replace my pillow at home.
[This review was collected as part of a promotion.] I've re-purchased this pillow twice now and it's the only pillow I use. When you have chronic pain you'll do anything to get a good nights sleep and I've tested over 10 to 20 pillows before I found this one. This is the only pillow that has been able to give me a solid night sleep where I'm not waking up with neck pain. I find that these pillows last about 6 to 7 years before I need to replace it. They don't have a offgassing. They're ready to go right out of the box. This pillow is good for both side and back sleepers depending on what side you sleep on! I'd highly recommend.
[This review was collected as part of a promotion.] This is my 3rd pillow of this brand. The one thing I will note is the firmness of this pillow is not what it used to be. It used to be firmed. However, it works for me when I need to sleep on my side and when I lay in bed. It helps position my neck great and alleviates pain.
[This review was collected as part of a promotion.] I bought a pillow like this over 10 years ago and it was great. It was the only pillow I could sleep on I came back looking and hoping to find the same pillow which it took a few minutes to find but found it and love it and again it is the only pillow I can sleep on as I have severe chronic pain in my neck due to a bone, degenerative disc disease if it wasn't for this pillow, I would not ever have any kind of decent sleep! So I highly recommend this pillow for people that have problems with their neck. I am a side sleeper and this pillow is wonderful.!
[This review was collected as part of a promotion.] We really liked these in the store. They were an automatic yes when we had a free bundle. The pillow is not as comfortable all night long.
[This review was collected as part of a promotion.] It felt a little hard and took some getting used to after switching from different (cheaper) pillows however it did feel a little hard at times, I found removing the protective case my pillow came in made the pillow 100x softer i love it