Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
2
Too high for my neck
on March 16, 2021
Posted by: Neck pain
from OK
I am a back and side sleeper, and got this pillow thinking it would be perfect for me. Although one side is slanted downward, it is too high for my neck and gives me pain in the morning. It is frustrating that I can not return it as I no longer have a need, I will try another tempurpedic pillow to hopefully solve my problem.
I'm sorry to say this pillow has only brought discomfort and pain for me. I gave it away. I sleep in various positions and it hasn't served me well in any. Currently saving for a Tempur-pedic mattress, and was hoping to get a pillow like my boyfriend's ancient original pillow, but the Symphony is nothing like it. I cannot recommend this one, sorry.
I have bought this pillow since it first came out. It used to be a heavy, firm pillow. It is now soft, lightweight foam that does not hold my head up. It sinks to about an inch thick while laying on it. I'm a side sleeper with broad shoulders. Whatever you did to change this was a mistake. It was a wonderful pillow. I've been told by Tempur Pedic that they don't offer another that is as firm as this used to be. This has literally ruined my life.
These pillows basically flatten once your head is on them, leaving no support. As someone with neck problems, I was really hopeful this pillow would've helped ease some of my neck pain especially for the price I paid, but it doesn't. Now we're stuck with 2 $100 pillows that we don't use to sleep on because they aren't comfortable.
It's impossible to fall asleep with this pillow. There is no support to the neck at all, which creates tension to my shoulders. I am a normal size back sleeper, and I couldn't imagine a pillow can fail a back sleeper that much. I've tried both sides and none of them worked. Now it's a piece of junk collecting dust in my house.
Love it! It is the only pillow I can use that does not give me bad headaches. I have been using this pillow for years. Thank you Tempurpedic for making the best products.