Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Adapt ProHi Pillow - Queen - White
Average customer rating
3.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
5
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Tempur-Pedic - TEMPUR-Adapt ProHi Pillow - Queen - White
Customer Rating
1
Poor quality
on July 28, 2026
Posted by: Pm
from Houston
Does not have one single cooling thread. I was bamboozled at the store. I will never buy another Temperpedic product.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great support for someone that’s mostly back sleeper
on July 16, 2026
Posted by: Jk
from Sacramento
I love thinner pillows and was a bit worried when I saw how big it was. As soon as I laid down my worries went away and it compresses to the perfect height for me!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
It’s SO high, it makes my neck hurt
on July 8, 2026
Posted by: ebern
from San Francisco
It’s incredibly high and hard and smells and apparently you can’t return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Perfect pillow
on April 26, 2026
Posted by: Cool Sleeper
from Chicago, IL
Great pillow to use for people who sleep warm, side sleepers, and those want a pillow that’s more dense and supportive
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Too hard
on April 10, 2026
Posted by: Vick
from Carlsbad CA
In the showroom this was a dream so I bought it on line. Is awful! Hard and uncomfortable! I have sat on it and walked on it as they suggested for two months to no avail. Super expensive to not be able to return. DO NOT waste your money!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Stiff neck and medical bills
on February 3, 2026
Posted by: Unhappy Sleeping
from Boca Raton, Florida
This pillow absolutely changed my life, just not in a good way. After trying it briefly in the store, I decided to purchase it online. I used it for two nights and ended up with a stiff neck that lasted over three weeks. I then had to spend additional money on chiropractic care and acupuncture to undo the damage.
Instead of providing support, it forced my neck into an unnatural position that caused real pain and lingering issues. This was not normal “adjustment” discomfort, it was injury-level discomfort that required treatment. For a product marketed as supportive and therapeutic, this was incredibly disappointing and costly.
I would strongly caution anyone with neck sensitivity or prior issues. What felt fine for a few minutes in-store became a real problem at home.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable Pillow
on January 26, 2026
Posted by: Happy Sleeper
from Stillwater, Oklahoma
It’s a cooling pillow and comfortable. I sleep great ok and have not had any headaches (when waking up) since we bought it and I started sleeping on it about 2 months. It’s a little thin so pillow cases don’t fit it well (even Tempur Pedic brands).
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow i’ve ever used.
on January 5, 2026
Posted by: Brian
from New Jersey
Soft yet supportive. Please don’t hesitate to try this pillow. Its worth the cost.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC