Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
5
Wonderful but expensive
on September 27, 2026
Posted by: Snoozin’
from Franklin, NC
We got two regular sized Tempur-Pedic pillows when we got our new king size bed five years ago. We love our bed and we love the pillows but the size was all wrong. The price of king size pillows scared us off but cheaper ones were, well, cheap.
When I saw the BOGO offer I jumped on it and got two king sized pillows. Fantastic decision.
I was replacing a pillow that was too firm and too high, and decided to try the Cloud pillow. I know the feel is supposed to be soft, but it felt more medium soft with just enough firmness for my preference. I'm mainly a back and side sleeper though, so the loft is a little too short to be able to sleep on my side comfortably. I have a towel underneath it to raise the loft which seems to help. This pillow is definitely better for back sleepers, but can be great for anyone looking for something just slightly softer.
Great pillow for particular needs. If you like a pillow that is more on the firm side and has a heavy feel, this one is for you. I am a back sleeper and it’s perfect. The quality is very good.
I have cervical problems and have a hard time sleeping without my neck acting up. i have not seen any improvement and have been using it for a couple of months.
I purchased these expecting a major upgrade from my previous cloud pillow, but they are a massive disappointment. Straight out of the box, they unleashed the absolute worst chemical off-gassing smell I’ve ever experienced. To make matters worse, they are completely flat and offer virtually zero support. Unless you exclusively sleep on your back, you will not be able to get comfortable on these. Save your money and look elsewhere. Good luck with getting a return as well - Tempur-Pedic refuses returns on pillows unlike the majority of their competitors.
I've had one of these pillows since 2018 or so and have loved it so much that I just bought new ones. Perfectly supportive as a side sleeper, yet soft enough that my head sinks a little into it. It lasted me about six years before it started being a little *too* soft and less supportive, so it is definitely worth the cost. Highly recommended and I hope I can continue to buy these for the rest of my life.
I ordered replacements for my previous TEMPUR-Cloud pillow in a recent two for one sale. These ones are a few inches smaller than the old one. Beware that what they list as a ‘Queen’ size is smaller than most others.