[This review was collected as part of a promotion.] The pillow I purchased is sitting in the closet. Although I measured my neck to shoulder, as suggested, pillow, I received is extremely uncomfortable, and I can't sleep on it. I think it's ridiculous that the return policy will not allow you to return or exchange a product. They'll exchange a mattress after 90 days, but not a pillow that you've tried out for one night.
[This review was collected as part of a promotion.] I purchased the size medium and it is still far too high. It is uncomfortable and doesn't help align my neck and spine.
[This review was collected as part of a promotion.] Certainly different from your usual soft pillow, this one provides support where you need it. It's very well constructed, has it's own covering and really does help you sleep better.
Terrible, very firm and doesn't adjust to your neck
on October 5, 2024
Posted by: AM
from Los angeles
The pillow is extremely firm and doesn't mold to your neck. It is really uncomfortable and I didn't realize you are not able to return this item. Very disappointed with their products and customer service.
I've been dealing with severe neck pain and muscle spasms from an injury. I own a very good pillow which is great under normal circumstances. However, I needed something more supportive now and decided to give the Tempur-Pedic neck pillow with cooling technology a try. So glad I did!! It was comfortable immediately! It's firm and does not squish down so does not allow your neck to contort and cause pain throughout the night, whether lying on your back or sides. No need to squish and readjust to fit the contours of your neck like a regular pillow because it's firm and keeps its shape. Turning side to side, rolling onto your back and repositioning yourself during the night is much easier and less painful due to just the right amount of firmness and stability. Do yourself a favor and get this pillow if you are having neck pain! I got a great price during their sale! Bought the medium per the instructions for sizing and it's perfect!
[This review was collected as part of a promotion.] I searched high and low for a pillow that would support my neck so that I did not wake up soar each and every morning. I hesitated to try the TEMUR-Neck Pillow because I thought it was a little pricey. I decided to give it a try when I found a BOGO offer, and I must say, it was worth every cent and then some. Please give this a try, you will not be disappointed.