Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
1 out of 5
1
Would give a zero if i could.
on September 9, 2024
Posted by: Unhappy Sleeper
from New Haven, CT
Unusably firm - there is zero give and the neck ridge is too high to sleep on, leaving your head at a weird angle. a couch cushion works better Irritated that i wasted so much money on this and am stuck with it now because tempurpedic doesn't accept returns. will have to find a place to donate it to because it is too expensive to throw away.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Nice curvature
on September 6, 2024
Posted by: Lilss
from New york
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillows are nice and cushioned with a great curvature for neck support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great Customer Service
on September 6, 2024
Posted by: Happy Customer
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] There was a small issue with the pillow when it arrived, so I called customer service. The representative was very understanding and immediately shipped a replacement pillow. I love my Tempur pillow! I even take it when I travel because no other pillow has the neck support I need. This is my second Tempur pillow. I had my first one for 19 years! Granted, I should have replaced it a bit sooner, but it lasted! I really appreciate the washable cover. Also, I have chemical sensitivities, so I always have to let new things off-gas before using them. This new pillow took very little time to off-gas, which is a good sign.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
God sent!
on September 5, 2024
Posted by: JW
from NYC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had chronic neck pain and the doctor recommended... Amazingly the pain is gone and I can't sleep without my Tempur-Neck pillow now
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Like a cloud!
on September 4, 2024
Posted by: Neck pain no more
from Montpelier, Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used to wake up multiple times per week with severe neck pain; it seemed like I couldn't properly align my head on a typical pillow sleeping in my side. The Tempur-Pedic Neck Pillow keeps my head and neck aligned and in place!! Way less neck pain these days.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Wonderful Pillow
on September 4, 2024
Posted by: Spiretop
from Saint Charles, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] New replacement Temper-Pedicure mattress and pillows that allow us to enjoy a good nights soothing rest. Great support for my neck and back.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible hard huge pillow. It's definitely not m seize.
on September 3, 2024
Posted by: Ekaterina
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Horrible. It's very uncomfortable pillow and definitely wrong size. And you can't touch it before, you can't return. Better to order not here.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Caution! Non refundable!
on September 1, 2024
Posted by: unhappy customer
from orange county, california
Pillows are non refundable. I purchased a pillow for over$100 and it feels like I am sleeping on a rock. Tried all different angles and still no luck with the comfort. beware before you buy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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