Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Posted by: AJ
from Louisville, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is too small. It is lost in my standard pillow cases. My previous side sleeper tempur pedic pillow fit my pillow case perfectly. Very sad with this change to your pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too firm for side sleeping, not worth your money
on September 11, 2024
Posted by: Unhappy sleeper
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased two pillows hoping to increase my quality of sleep at home and away. The pillow is great for sleeping on my back, but after turning to my side, I wake up within an hour or so with severe pain to my ears from the pillow being too firm. No amount of time trying the pillow in a store will prepare you for the pain and uncomfortableness of this pillow. I tried contacting Temper-pedic but there is a no return policy for pillows. I'm out my money so I'd caution you before spending your hard earned money on their pillows. Look somewhere else.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Hot Sleeper
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is small. It's really not a comfortable pillow especially if you toss and turn at night like I do.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Love 8 hours
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Being a back and side sleeper, this pillow gives great support to my head and neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Better Sleep Quality!
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased a TEMPUR-neck pillow on the advice of my doctor. He suggested buying a cervical neck pillow or using a travel neck pillow. I had been suffering neck and shoulder pain in recent months and it was affecting my sleep quality. Admittedly, I did not see how this pillow would help. When I received it, I was puzzled since it is smaller than a standard pillow - not quite what I expected. I have been using it for about 2 weeks and it is perfect! I typically am a side sleeper and this pillow provides the support that I need. Although the pain is not completely gone, it has diminished significantly in part because of the pillow and exercise. I will purchase this product again.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Wrong size pillow
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] No return policy - size chart recommendation is bad - do not buy based on that.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not So Happy Sleeper!
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is no longer made the same way. I just recently bought 2 neck pillows - 1 medium for me and 1 large for my partner. The medium one does not support my neck. It is too soft and sort of fluffy right out of the packaging. I immediately called the company and was told it was not returnable. I tried to explain that the pillow is too soft even in its packaging and that it was just delivered to my home. I even explained that on the website it says it is firm which it is not. However, the large neck pillow is still much firmer than the medium. Previously they were both firm just different sizes for your neck. I am sorely disappointed in this company for changing the product and not disclosing it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Kris
from Redwood City
Verified Purchase:Yes
[This review was collected as part of a promotion.] The measurements provided during the purchase process were very helpful and I ended up with a medium! At first, this pillow seemed too hard to be comfortable. But my neck and back seemed to really like it and I have now been sleeping well on it for about a month. I'm a side sleeper and I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com