Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1 out of 5
1
Uncomfy side sleeper
on December 28, 2023
Posted by: Disappointed Sleeper
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted to love these pillows, but I wake up multiple times through the night, tossing and turning because the pillow doesn't appropriately support my neck. I've had to go back to using my old pillows which is a bummer. As a side sleeper, I was so excited to use this pillow but unfortunately it came up short.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
The best pillow ever
on December 28, 2023
Posted by: Mary
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a TEMPUR-Neck Pillow for decades. It was time for a new one. I ordered a small and a medium. The small was the winner.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Quality and comfortable product
on December 27, 2023
Posted by: Robin
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Tempur-Pedic pillow improves my sleeping quality dramatically, love it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not comfortable and causing neck pain
on December 27, 2023
Posted by: Sad Sleeper
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is too firm and after weeks, it has not changed shape at all. It has started causing me neck and shoulder pain so I have to stop using it. In addition there is no return policy and i basically threw money down the drain. If I could leave 0 stars I would.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Customer service was disappointing
on December 27, 2023
Posted by: Allen
from Columbus
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is too small. It's thick, but small. I own a previous version which was much better size than this one
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck pillow is the best
on December 27, 2023
Posted by: Dee
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using tempur-pedic pillows for years! wouldn't use any other. Feather pillows just don't work for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
hard as a rock
on December 26, 2023
Posted by: concrete is cheaper
from Austin
we have purchased several of these in the past. This one is unusually hard. I don't know if the manufacturer changed the formula. But you may as well pour some cement in the contour shape and sleep on that. Of course, you can't return this overpriced piece of concrete.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Hard as Stone
on December 26, 2023
Posted by: Lucas
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is even harder than sleeping on my own arm while laying on the floor. Excellent contour, however. I bought this same pillow in 2007, and to this day, over 15 years later, it's still 10x better than this fossilized brick. Look elsewhere for your pillow needs.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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