Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Love, love, love my pillow
on January 1, 2024
Posted by: Love My Pillow
from Mesa, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I noticed a difference after the first night of using the pillow. No stiff neck! I purchased two pillows. My husband loves his, he said after the first night he did not have a stiff back or neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not like it used to be
on January 1, 2024
Posted by: disappointed and without a new pillow
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a replacement pillow for the one I've had for years. Not only was the pillow too small - not the size I currently have - but the foam is different, and not as comfortable as the one I currently have. Read the fine print - the pillow is NOT returnable - so I have a pillow that I cannot use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too high, hard and stiff
on January 1, 2024
Posted by: Fernando
from Euless, TX
Bought online this small neck pillow to replace my old one (which I love), to find out this new one is 1.5 in longer, 1.5 In wider, 1 in thicker and much harder and stiff than my old one. Definitely a different kind of foam. Called to get a refund and was informed that any purchase online is non refundable. Tempurpedic, never again!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Well made, but firmer than expected.
on January 1, 2024
Posted by: Still trying
from Pinckney, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is almost really good. I might be a between sizer....
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Helps reduce neck pain
on January 1, 2024
Posted by: Reduce neck pain
from Aurora, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great pillow that actually did help reduce neck/shoulder pain and improve my alignment. Highly recommend, though I recommend going to the tempurpedic store to figure out what size is best in person.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Excellent quality and therapeutic comfort.
on December 31, 2023
Posted by: Consistent Comfort
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have slept on tempurpedic bed and pillows for 25 years. After having spine surgery I wouldn't use anything else. Thank you Tempurpedic!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Super!
on December 30, 2023
Posted by: Irène
from Venice Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finally I sleep a lot better with this genius cushion! Thanks Tempur
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great neck support, this pillow helps the neck and shoulder.
on December 30, 2023
Posted by: Jarrod
from Florida/Arkansas/Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've tested (at my own expense) the $200+ Tempur max height and firmness and it worked OK for side sleeping. However this pillow gave a better nights rest when slide sleeping. The larger rounded end is a perfect fit in the large for my shoulder length. Other brands I've tried in the past similar to this shape were too soft and could not support the weight of a persons head effectively. Tempurpedic has the firmness perfect on this pillow, it supports the weight of a persons head nicely. I'm always a cynic with products until I value it's worthiness. I give this side sleeper pillow 2 thumbs up, it works for me and I'm tough to work for.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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